Supervisor & Credit Resolution

Supervisor Payment Posting & Credit Resolution / FT, days

Location:

Omaha, NE | Salary: $ - $

Schedule:

FT, Mon - Fri, 8:00 - 5:00

At Children’s Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research, and education. As the state’s only full‑service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families—from primary and specialty care to behavioral health services.

The Supervisor, Payment Posting & Credit Resolution plays a key leadership role managing payment posting, cash reconciliation, and refund and credit resolution functions. This role ensures optimal revenue cycle performance through accurate payment processing, regulatory compliance, and strong operational oversight.

• Leadership and Team Management:
  Supervise, mentor, and coach team members; hold accountability for outcomes; manage scheduling and employee performance.
• Operational Management and Excellence:
  Ensure timely and accurate payment posting, oversee payment follow‑up, approve and audit refund and adjustment requests, collaborate with Finance for daily reconciliations, and monitor credit inventory.
• System Integration, Compliance & Testing:
  Lead implementation and testing of regulatory requirements; ensure compliance with X12 HIPAA transactions; partner with Information Services to troubleshoot system issues.

• Bachelor’s Degree in Healthcare Administration, Business, Finance, or related field, or equivalent education.
• Equivalent relevant work experience may be substituted for education.

• Minimum 5 years’ experience in healthcare revenue cycle, focusing on payment posting, credit balance resolution, and A/R management.
• 1 year of lead or supervisory experience (preferred).

• In-depth knowledge of Revenue Cycle Operations, state and federal healthcare regulations, and EDI 835 remittance processing.
• Strong leadership, problem‑solving, and team development skills.
• Excellent analytical and communication skills.
• Proficiency in Microsoft Office.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time
Job function:
Accounting / Auditing and Finance
Industries:
Hospitals and Health Care

Children’s is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.