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Customer Success Mgr./ CSM Customer Service Rep

CX Quality & Training Lead — Elevate Customer Care

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: North End Teleservices LLC
Apprenticeship/Internship position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A prominent customer service firm is seeking a CX Quality Specialist to develop and implement training programs and monitor quality assurance in Omaha, NE. The ideal candidate will have 2-3 years of contact-center experience and strong communication skills. Responsibilities include creating training materials, evaluating performance, and building positive customer relationships. A comprehensive benefits package is offered, with compensation based on skills and experience.
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