Sales Support Specialist

Franchise Fast Lane is the #1 Franchise Sales Organization (FSO) in the country, recognized several times by Inc. 5000. We work with a select group of franchisors to perfect their discovery process, generate qualified franchisee leads, drive responsible growth, and empower entrepreneurs to build successful businesses.

The Sales Support Specialist will uphold the highest standards of support for our team, clients, and business partners. This person will have exceptional organizational, communication and technology skills while also being accountable and able to adapt to the multiple responsibilities that come along with working in a small company where everyone must be willing to expand beyond their normal day-to-day roles.

• Scheduling calls with candidates
• Register franchise leads
• Communicate registration confirmation with consultants
• Brand territory checks using mapping software
• Management of inactive accounts
• Validation/Leadership weekly email & text reminders
• Minimal qualification of organic leads
• Administrative responsibilities including but not limited to:
• Answer incoming calls / make outbound calls
• Coordinate client, consultant, and employee appreciation
• Coordinate client and office events
• Filing
• Calendar management
• Maintain office organization and cleanliness
• Willing to take on any additional administrative responsibilities as needed
• First impression of Franchise Fast Lane on phone calls and to office visitors
• Back up to other sales support, operations, human resources, and marketing roles as needed
• Maintaining consultant network portals with current brand information

Bachelor’s or Associate’s Degree, or equivalent experience.

Proven work experience in customer service or sales is highly preferred.

General business knowledge is a plus, in order to explain franchise opportunities.

CRM experience is preferred.

Please apply at our career website and

• For any questions, please contact Human Resources at