Senior Manager, Business Transformation

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in‑office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full‑time basis without employer sponsorship.

• Collaborate closely with TMO team members and key stakeholders to drive transformation efforts from beginning to end (e.g., defining strategy, designing plans, managing execution, facilitating handoffs)
• Develop a deep, thoughtful understanding of each business area we are supporting
• Support transformation planning and road mapping efforts, including quickly activating stakeholders and initiating bodies of work
• Support implementation and execution of transformation work, which includes adapting plans as needed and proactively managing risks and issues
• Communicate to stakeholders, amplify engagement, and ensure needs are met throughout the transformation efforts (e.g., ensuring alignment with the vision, sustaining a sense of excitement and enthusiasm, ensuring field readiness, etc.)
• Work closely with other TMO leaders and team members to ensure alignment and coordination across related initiatives
• Contribute to the culture of the team and how we work; help to establish team norms and processes
• Support the broader portfolio of TMO initiatives by providing surge support where needed
• Help strengthen Schwab’s overall “transformation muscle” by regularly contributing to transformation best practices and supporting broader Transformation communications

• Strategic thinker – Can break down complex problems; plans and prioritizes thoughtfully; thinks through situations from multiple perspectives and angles
• Ability to quickly activate work and teams to get things done – Can quickly and thoughtfully organize stakeholders and scopes of work, influences without authority
• Effective communicator – Can explain concepts and details to a variety of audiences; effectively facilitates discussions; develops effective communications, presentations, and other documents
• Low ego, adaptable team player – Highly comfortable with ambiguity, and adapts quickly to changes
• One Schwab mindset – Gathers and applies learnings, best practices, examples, etc. from other initiatives to drive consistency where possible
• Strong relationship builder – Possesses interpersonal and teamwork skills to collaborate with stakeholders across the firm; understands importance of building, developing, and maintaining relationships to help guide and accelerate work
• Self‑starter – Thrives in a fast‑paced work environment with a positive attitude, and strong focus on executional certainty, and bias for action

• 7+ years of work experience, including at least 2-3 years of working in roles related to transformation, such as strategy, product, consulting, or project/program management
• Experience and exposure working closely with senior leadership/executive teams
• Strong executive presence, including demonstrated oral, written, and visual communications skills

• Prior working experience within financial services industry

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28‑day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance