Solutions Consultant, SSD

Linked In is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in Omaha, NE.

At Linked In, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a Linked In office on select days, as determined by the business needs of the team.

The Scaled Sales Development (SSD) organization is dedicated to driving innovative, scalable sales motions that support Linked In’s small business customers across the full lifecycle—from initial acquisition through upsell. SSD tests, incubates, and operationalizes new solutions that accelerate growth, deepen customer engagement, and expand our impact across all solutions.

We are hiring a Hiring Solutions Consultant within the SSD organization to guide SMB hirers through the end-to-end hiring journey. In this role, you will act as the primary advisor for customers, helping them navigate and fulfill their hiring needs. This role blends customer consultation, technology-enabled workflow execution, and operational rigor to deliver a fast, high-value hiring experience while helping scale one of Linked In’s most innovative solutions.

Key Responsibilities

Own the full Hiring Solutions customer journey, serving as the trusted advisor and single point of contact for SMB customers.

Qualify opportunities, ensuring eligibility, accuracy, and readiness to enter the solution process.

Educate and onboard customers to our hiring solution, setting clear expectations on process, timelines, and deliverables.

Sell the value of Linked In Talent Solutions, positioning the product effectively and closing deals to convert interested leads into paying customers.

Collaborate with internal teams to support a fast and high-quality hiring experience.

Flex seamlessly between customer consultation and operational execution based on workflow needs

Partner with customers to gather feedback and navigate selection steps that drive fast, confident hiring decisions.

Re-engage dormant leads and drive new conversions through structured outbound outreach.

Monitor and manage pipeline health, ensuring SLA adherence, data accuracy, and operational consistency.

Act as point of escalation to troubleshoot sourcing gaps, process blockers, or customer challenges.

Surface insights and feedback to GTM, Product, and Recruiting partners to improve workflows, tooling, and customer experience at scale.

Manage a high-velocity Self Service SMB pipeline to maximize conversions.

Consistently deliver on performance metrics such as conversion rate, customer satisfaction, and time-to-hire, and bookings while maintaining a scalable, repeatable process.

Able to work on inbound leads as well as prospecting autonomously.

Basic Qualifications:

• 2+ years experience in sales, customer success, recruiting, account management, or similar customer-facing roles.
• 1+ years experience managing a book of business or funnel.

Preferred:

• Experience in a technology-enabled hiring environment, marketplace, or talent-related workflow (not required).
• Experience supporting SMB customers
• Familiarity with CRM workflows and pipeline management.
• Comfort working in fast-changing environments and building structure in ambiguity.
• Strong communication skills and ability to manage multiple work streams simultaneously.

Suggested Skills

• Analytical
• Solution based

Linked In is committed to fair and equitable compensation practices.

The pay range for this role is $93,000 to $134,000. Actual compensation packages are based on several factors that are unique to each candidate, including…