Sr. Business Analyst II, Digital Experience

Sr. Business Analyst II, Digital Experience page is loaded## Sr. Business Analyst II, Digital Experience locations:
Omaha NE-6750time type:
Full time posted on:
Posted Yesterday job requisition :
R15959
*
* Job Description:

** We're actively seeking a talented
** Senior Business Analyst
** to join our
** Workforce Benefits Division - Digital Experience
** team in Omaha, NE.This role is on-site. You'll work at our modern Omaha office.

As a
** Senior Business Analyst
** you'll move Pacific Life, and your career, forward by serving as a critical bridge between business stakeholders and technical teams, translating strategic goals for WBD digital experiences into actionable requirements that deliver measurable value. You will fill an existing role that sits on a team within the Workforce Benefits Division. Your colleagues will include cross-functional stakeholders, technical teams, and fellow business analysis professionals.

You'll collaborate with teams across departments to optimize both customer-facing portals and internal workflows.

How you'll help move us forward:
* Design and document business processes across and within departments in the Workforce Benefits Division
* Identify process inefficiencies and recommend improvements to enhance operational effectiveness
* Elicit and document business requirements for new features and improvements to all WBD digital experiences, including broker, employer, and member portals, as well as internal work management systems
* Develop clear documentation that defines departmental accountability, with recommendations appropriately scaled to the organization's current maturity level
* Implement change management strategies to ensure successful adoption of new processes and systems

The experience you bring:
* 8+ years of experience in business analysis and process improvement within the group benefits insurance industry
* Demonstrated experience with process mapping methodologies and tools, along with a strong foundation in business analysis best practices and frameworks
* Proven facilitation and stakeholder management skills with cross-functional teams, and experience working collaboratively with agile development teams
* Excellent written and verbal communication abilities with exceptional problem-solving skills and attention to detail
* Experience with change management principles and the ability to drive organizational transformation through strategic thinking and consensus building

What makes you stand out:
* Bachelor's degree in Business, Information Systems, or related field
* Professional certification in process improvement or business analysis (Six Sigma, Lean, CBAP, PMI-PBA, etc.)
* Knowledge of project management principles and methodologies
* Familiarity with process automation tools, workflow technologies, UX design principles, and wire framing tools

You can be who you
** Base Pay Range:
** The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.$ - $
** Your Benefits Start Day 1
** Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
* Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
* Generous paid time off options including:
Paid Time Off, Holiday Schedules, and Financial Planning Time Off
* Paid Parental Leave as well as an Adoption Assistance Program
* Competitive 401k savings plan with company match and an additional contribution regardless of participation
** EEO Statement:
*** Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the…