Office Manager

Office Manager – The Maids of Omaha

Make a difference every day — for your team and your customers.

Are you a highly organized, people-centered professional who thrives in a fast-paced, hands-on environment? The Maids of Omaha — a family-owned local business serving the community for over 45 years — is seeking a dependable, proactive Office Manager to help lead our day-to-day operations and keep everything running smoothly.

This is a dynamic role that requires wearing many hats: scheduling, customer service, HR coordination, and operational oversight. You’ll be the hub between our office, our cleaning teams, and our clients — making sure everyone feels supported and things get done right.

• Plan, direct, and coordinate the daily schedule of cleaning teams.
• Create efficient routes and schedules based on customer needs, workload, and employee availability.
• Monitor day-to-day activity and proactively solve issues as they arise.
• Provide warm, responsive customer service and ensure satisfaction.
• Answer phones and respond promptly to inquiries.

• Manage invoicing, accounts payable, and accounts receivable.
• Enter daily results and updates into company systems.
• Support owner/management with reporting and record-keeping.

• Coordinate recruiting, screening, and onboarding of new employees.
• Maintain accurate employee records and ensure compliance with company policies.
• Assist with payroll data entry and HR documentation.
• Help foster a positive, team-oriented work culture consistent with The Maids’ values.

• Communicate with customers about services, schedules, and availability.
• Assist with marketing and outreach efforts (email, phone, digital, or print).

• Bachelor’s degree or equivalent experience preferred.
• 3+ years of office or operations management experience, ideally in a service-based business.
• Excellent communication and interpersonal skills — professional, tactful, and empathetic.
• Strong organizational and multitasking abilities; comfortable managing constant movement and change.
• Solid computer skills, including MS Office Suite and general data entry systems.
• Bilingual English/Spanish a strong plus.
• Valid driver’s license required.

The Maids of Omaha has been family owned and operated since 1979. We take pride in our long-term employees and loyal customer base — many of our team members have been with us for over a decade. We believe that great customer service starts with a supportive, respectful workplace.

If you’re looking for a stable, family-oriented company where your work truly matters, we’d love to meet you.