Corporate Services Coordinator

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services. They are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve.

We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.

We are seeking a Corporate Services Coordinator to join our team. In this role, you will be responsible for serving internal and external customers by providing facilities services effectively and efficiently. Work in a team environment to accomplish goals.

• Receive, welcome and assist Association guests. Contact appropriate teammate to receive guests.
• Maintain a neat and friendly appearance of facility lobby and work area.
• Responsible for Association's main phone switchboard and routing of calls. Must represent the Association in a professional manner by providing exceptional customer service to deliver a positive first impression of our company.

• Monitor facility main entrance and deter unauthorized individuals from entering the facility.
• Responsible for facility main entrance in emergency situations.
• Assign, receive, and monitor security badges for employees, guests and vendors. Ensure badges are returned when guests and vendors leave facility and employees terminate.
• Responsible for coordinating the process to replace all employee badges on a semi-annual basis.

• Assign all Corporate Services work orders that come through the system, running monthly reports for open and completed work orders.
• Coordinate and conduct shredding services for the Association.
• Coordinate centralized office supplies inventory including coordination with supply vendor.

• Ensure all retail offices have contracts in place for lawn, snow and janitorial services.
• Ensure that the appropriate insurance coverage is documented for each contracted service provider.
• Communicate with contracted vendors if they are not meeting expectations and request additional services.

• Responsible for shipping and receiving activities to include establishing and updating procedures. Coordinate activities with outside courier for bank and mail runs.
• Sort incoming and outgoing mail. Pick up and deliver at designated locations at pre-designated times. Fold, stuff and mail customer statements on a monthly basis.
• Receive and process inbound and outbound packaging/shipping activities other than U.S. Mail. Includes such things as sending Service Award packets for employees, recognition program gift cards to retail offices to maintain supplies, and shipping items to customers (i.e. New Dealer Kits) when requested.
• Pick up and handle mailroom processing of accounts payable checks twice daily as well as any special check runs. Maintain and send out Disbursement Checks when requested by Retail Offices.
• Monitor postal meter for Associations’ across the multi-state region and resolve issues as needed with various vendors. Oversee payment for postal meters, shipping vendors (i.e. Fed Ex), and maintain knowledge of U.S. Postal rates, rules and regulations.

• Operate and maintain reprographic and mail equipment daily. Collate, reduce, duplex and assemble materials as needed. Ensure supplies are maintained in paper cabinets next to copy machines throughout corporate offices.
• Serve as point of origin for creation of New Hire Packets, Culture Kits, Recruitment Packets, etc., and distribution to appropriate parties when requested.
• Print posters and banners on mailroom plotter in response to requests from employees.

• 2+ years of applicable experience.

For qualifying positions, we provide a competitive benefits package designed to support health and well-being, financial security, and work-life balance:

• Health Benefits
  :
  Comprehensive medical, dental, and vision insurance
• Retirement Plans
  : 401(k)
• Paid Time Off
  :
  Vacation, sick leave, paid holidays, and parental leave
• Additional Benefits
  :
  Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay

For a comprehensive overview of our total reward offerings, .

AgCountry has 44 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six…