Associate, Mail Operations

Overview

The purpose of this job is to assist the MERS Mail Team located in Omaha, NE to timely and accurately manage the incoming and outgoing mail. Work on-site in an exciting, fast-paced environment interacting daily with the MERS Mail Processing Department. This candidate must be able to make quick decisions knowing when to upscale issues. Will report directly to the Manager of MERS Mail Processing.

The MERSCORP Mail Center is responsible for ensuring that mail and service of process received by MERS as a result of being named as Mortgagee in the public land records is promptly forwarded to the Servicer or Subservicer identified in MERS® System for the relevant MIN Record.

The Omaha NE Team is first-touch, and where this process starts, by ingesting the mail and electronically scanning it into the GDS System.

• Ingest the electronic and physical mail daily by way of scanning to electronic versions
• Promptly report any issues or disruptions with ingesting the mail
• Identify mail classified to be delivered physically and ship out accordingly
• Identify Index and Categorize documents
• MERS Mail Identification processing

• Three or more years of administrative or relevant work experience
• Familiarity with Kodak Scanner S3021 is a plus
• Other work/general skills:
  • Ability to use Outlook 365, MS Teams, and Zoom
  • Pitney
    -Bowes US Postage machine knowledge a plus
• Must be able to make quick decisions knowing when to upscale issues

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.