Sales & Account Support Specialist

Sales & Account Support Specialist Job Details

• :
• Category:
  Sales
• Position Type:
  Full Time
• Remote:
  Yes

The Sales & Account Support Specialist provides essential operational, marketing, and administrative support to the CTP Sales and Account Management teams. This role plays a critical part in enabling revenue growth by supporting sales execution, marketing campaigns, conference readiness, client-facing materials, and internal coordination.

The Specialist supports quarterly marketing initiatives, develops and maintains sales collateral, assists with case studies, and ensures high-quality documentation and organization across teams. This role also provides light executive and operational support as needed to ensure efficient workflows and consistent, professional client engagement.

Standard

• Provide direct support to the CTP Sales and Account Management teams to enable efficient sales execution and client engagement.
• Prepare, update, and maintain sales presentations, pricing documents, and approved PowerPoint decks.
• Support client onboarding materials and internal documentation for Account Managers.
• Maintain accurate document repositories and version control within SharePoint.
• Support quarterly marketing campaigns targeting E&&I, UT Supply Chain and TBC audiences.
• Coordinate and distribute approved marketing collateral for sales and account teams.
• Assist with conference and event marketing materials, including booth materials, one-pagers, handouts, presentation decks and follow-up materials.
• Assist in the development, organization, and maintenance of client case studies.
• Operational & Administrative Support
• Provide administrative and organizational support to CTP leadership, including document preparation and follow-up tasks.
• Support scheduling, agenda preparation, and action-item follow-up for internal and cross-functional meetings.
• Assist with proofreading and light editing of internal and external communications.
• Support internal documentation, process improvements, and file management initiatives.
• Assist with coordination and routing of internal reports as directed.
• Provide general administrative and operational support across teams as needed.
• Perform other duties as assigned.

This position does not have supervisory responsibilities.

• Embrace CTM's core values of Connect, Deliver & Evolve.
• Professional, collaborative & supportive interaction with employees, clients, suppliers or vendors.
• Ability to work independently as well as part of a team.
• Appropriate and professional written and verbal communication.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests.
• Creative and analytical thinking with strong problem‑solving and consultative skills.
• Demonstrates calm under pressure – is a proactive contributor and eager to learn.
• Proficiency in Microsoft Office Suite.
• Ability to do basic math.
• Ability to read and interpret information.
• Attention to detail.
• Regular and reliable attendance.

• Bachelor's degree preferred, or equivalent combination of education and experience.
• 2+ years of experience in sales support, account management support, operations, marketing coordination, or administrative roles.
• Experience supporting client‑facing teams in a fast‑paced environment preferred.
• Experience formatting professional documents, presentations, or branded materials is helpful.
• Exposure to marketing campaigns, conferences, or case‑study development is beneficial.

• Proficiency with SharePoint or document management systems.
• Ability to format polished, professional sales and marketing materials.
• Familiarity with basic design or layout tools (e.g., Canva) preferred.
• Strong organizational, version‑control, and documentation practices.
• Excellent attention to detail and accuracy.
• Professional communication skills with all levels of the organization, including leadership.
• Ability to anticipate needs and proactively identify process improvements.
• Ability to maintain confidentiality and exercise discretion.

CTM NA is an equal opportunity employer…