Caregiver Support Manager Supervisor

Description

This position is a part of our Caregiver Support Program which now covers multiple service areas. This posting is for our Pacific Mountain area which encompasses Grays Harbor, Lewis, Mason, Pacific, and Thurston Counties.

Youthnet is a nonprofit agency committed to serving children, youth, and families in Western Washington. Our programs focus on supporting youth and families involved with, or at‑risk of involvement in, our state foster care system. We are working together to create opportunities for healing from the past and promoting hope for the future. Youthnet is proud to serve children, youth, and families in 16 counties across Washington State.

As our organization continues to grow, we are currently seeking an experienced and mission‑driven Caregiver Support Manager Supervisor to join our team. This is a complex role which will support case managers in Grays Harbor, Lewis, Mason, Pacific, and Thurston counties. Due to the unique qualities of the region, the Caregiver Support Manager Supervisor will maintain a hybrid case load which may include both traditional foster care case managers and Support Managers of our Caregiver Support Program.

These case managers may also occasionally carry Behavioral Rehabilitation Services (BRS) cases, which will require collaboration with BRS supervisors.

The Supervisor will be expected to take on a collaborative leadership role with the guidance of Lead Supervisors and Program Managers. This is an exciting opportunity to mentor a small and growing team while contributing both strategic insight and hands‑on expertise to benefit families and young people in the Pacific Mountain region.

As the program grows, this position will hold cases and provide 1:1 in‑person Case Aide support to youth. The Supervisor should expect to spend approximately half their time working remotely from home, and half their time in the field with staff and clients. Given the geographical scope of this region, as this position onboards and trains additional staff there will be long distance driving required, as much as 100 miles, one way, depending on location.

As the team grows, distances will generally reduce to 50 miles one way. Time and mileage are reimbursed for travel in one’s personal vehicle.

• At the direction of the Lead Supervisor and Program Manager, recruit, mentor, and develop staff to build an effective program based on respect, cooperation, and competency; set clear goals and hold team members accountable.
• Provide positive leadership and team building which embraces Youthnet’s mission, vision, and values. Foster a culture of inclusion, professional growth and continuous improvement.
• Provide hands‑on support as needed while building team capacity for the future.
• Supervise up to six (6) full‑time equivalent staff including Case Managers and Behavioral Case Aides
• Ensure staff receive supervision on a hundred (100) percent of direct service staff’s cases each month.
• Ensure all Case Managers and Behavioral Case Aides receive regular practice supervision on a schedule described in an individualized supervision plan.

• Provide and supervise services to a caseload, as assigned, to support the thoughtful growth of the Program in Grays Harbor, Lewis, Mason, Pacific, and Thurston counties.
• Provide individualized case support and coordination of services
• Development of the Caregiver Support Plans, Safety Plans, and other reports
• Delivery of Services and appropriate documentation
• Liaise with caregivers, parents, DCYF caseworkers, school staff, probation officers, therapists, and all other persons necessary for effective treatment.
• Carry emergency on‑call cell phone as established by agency protocol.

• Budgeting
  • Support the Lead Supervisor and Program Manager in projecting, developing, and monitoring revenue and expense budgets for the program
  • Review, allocate, and approve program‑related expenses
• Reporting
  • As directed by the Lead Supervisor and Program Manager, ensure programmatic reporting is aligned with Agency vision, mission, and strategic plan
  • Work with internal and external partners to ensure Youthnet is…