FCS Peer Case Manager

Overview

$25.18 - $28.96 HR/DOE Join our Team! We offer an excellent benefits package! 3 weeks vacation, 12 days sick leave, 13 holidays, medical, dental, vision, life insurance, LTD, AD&D, pension, 403b, catastrophic & accident ins.

This position includes a structured career ladder with opportunities for advancement and wage increases as requirements are met. Advancement is based on credentialing, experience, and demonstrated competencies.

Peer Case Managers share their lived experience with individuals to create mutually supportive relationships based on trust and respect in an effort to increase empowerment and hope, improve personal success, provide opportunity for integration into the community, build linkages to needed community resources and begin to establish natural community supports. Work occurs in a variety of settings, including offices, meal sites, shelters and the streets.

They work as a team member with other agencies, system and community partners. Peer Case Managers help consumers voice their own perspective and assure others are able to understand that perspective. Peer Case Managers support consumers with navigation of various systems, and support consumer in building capacity for self-sufficiency and self-empowerment. They represent a consumer orientation and perspective in all internal and external agency activities.

This position will work with individuals enrolled in behavioral health services, both Medicaid eligible clients and clients in the Foundational Community Supports (FCS) program. FCS is a program that offers benefits for supportive housing for Medicaid-eligible beneficiaries with complex needs. This position will work with FCS eligible clients to help them acquire stable, independent housing and gain the necessary skills and resources to be successful and stably housed.

This position will also complete necessary documentation needed for the time spent delivering these FCS services.

Universal job skills:
All CCS employees will demonstrate the ability to:

• Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the consumer and other stakeholders.
• Provide non-judgmental, unconditional support to the consumer.
• Assess for immediate safety and stabilization needs.
• Customize helping approaches to fit the consumer’s uniqueness, personality, culture and interest.
• Report relevant information to the right people at the right time.
• Maintain a focus on strengths, needs and creative solutions.
• Utilize the consumer’s expertise in problem solving and solution seeking.
• Work interdependently with others toward common goals.
• Respond to consumer’s needs in a timely fashion.
• Complete required documentation within established time-frames.
• Instill hope for the future by communicating and behaving with confidence and reassurance.
• Communicate and collaborate effectively with other team members to manage triangulation and potential conflicts.

Welcome, Engagement and Assessment:
The skilled Peer Case Manager will demonstrate the ability to:

• Dialogue with consumers and relate personal experience that will assist in building trust with them.
• Assess and review the consumer’s ability to communicate their own position and preferences.
• Reassure and communicate hopefulness to consumers and that “they are not in this alone.”

Peer Case Managers working with clients enrolled in Foundational Community Supports program will be expected to:

• Provide screening and assessment of people seeking Foundational Community Supports utilizing needs assessment and prioritization tools as well Housing First/client-centered practices.
• Assist client in developing a comprehensive Housing Stability Plan:
  Assess barriers to housing as well as the client’s strengths and needs and develop a strength-based and client-centered plan for housing and housing retention.
• Provide 1:1 supportive services as outlined in client’s Housing Stability Plan and complete required documentation within established time-frames.
• Attend Foundational Community Supports related trainings
• Attend regular staffing meetings to discuss Foundational Community Supports outcomes with other…