Supplemental Long-Term Care Insurance; SLTCi Partnership Coordinator – Health Insurance Advisor

Position: Supplemental Long-Term Care Insurance (SLTCi) Partnership Coordinator – Health Insurance Advisor 1

Description

This recruitment will remain open until

Description

This recruitment will remain open until February 6, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on January 30, 2026. It is in the applicant’s best interest to submit materials as soon as possible.

Make a Difference:
Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Supplemental Long-Term Care Insurance (SLTCi) Partnership Coordinator – Health Insurance Advisor 1 position. This role is within the Consumer Protection Division and is based out of our Tumwater Office.

We are an employer of choice! Here’s why:

• Meaningful work:
  Ensure a healthy insurance market & protect Washington consumers.
• Impactful career:
  Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities:
  Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

About The Position

The Washington State Office of the Insurance Commissioner (OIC) protects consumers, the public interest, and Washington’s economy through fair and efficient regulation of the insurance industry. A core part of that mission is making sure people can understand their insurance options and confidently navigate complex systems—especially when planning for long-term care.

Within OIC, the Statewide Health Insurance Benefits Advisors (SHIBA) Program provides free, unbiased education and assistance to consumers across the state. The SLTCi Partnership Coordinator plays a key role in this work by helping Washingtonians understand supplemental and traditional long-term care insurance, how these products interact with the WA Cares Fund, and what options and rights are available to them.

In this role, you’ll educate and advocate for consumers through public presentations, community outreach, and one-on-one guidance; develop training and educational materials that equip SHIBA volunteers and partner organizations to deliver high-quality assistance; collaborate with state agencies and community-based organizations; and help elevate consumer experiences to inform policy improvements. You’ll also support media outreach and work alongside colleagues across government to resolve complex consumer cases.

This is mission-driven, people-centered work that blends education, partnership-building, and public service—making a real difference for individuals, families, and communities across Washington.

This recruitment may be used to establish a qualified pool of candidates for Health Insurance Advisor 1 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $5,137 - $6,906.

Benefits & Perks

• Comprehensive benefits package:
  Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
• Supportive work environment:
  We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs:
  Invest in your well-being with on-site resources and initiatives.
• Work-life balance:
  Flexible schedules with telework opportunities.
• Public service fulfillment:
  Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development:
  Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County):
  Save on commuting costs.
• And more! Explore our website for additional benefits: https://(Use the "Apply for this Job" box below)..gov

Duties

The duties of the position include but are not limited to:

• Educate consumers about supplemental long-term care insurance, traditional long-term care insurance, and how these options interact with the WA Cares Fund through in-person and virtual presentations, outreach events, and consumer education materials
• Assist consumers in making informed decisions by…