Site Operations Supervisor II

Job Summary: The Site Operations Supervisor II (SOS II) oversees patient flow and operational continuity responsibilities in the outpatient setting, and models excellent customer service to TRA patients and clinic staff. This position reports to the Outpatient Clinical Services Director and is directly responsible for one or more clinical sites as assigned. The SOS II is tasked with managing staffing, accreditation maintenance, operational budgeting, patient volumes, and the satisfaction of patients, referring physicians, and employees.

The position requires a strong understanding of radiology clinical operations and must be able to ensure efficient and productive daily operations of their assigned site(s) while maintaining a professional environment that promotes trust and healing. The SOS II must have a clear understanding of support staff skill set/competencies and the ability to provide input, feedback, and training, as well as manage performance as necessary.

The position requires strong organizational skills, discretion, judgment, problem solving ability, and the ability to maintain confidential information. This position has clerical and clinical staff directly reporting to it. The SOS II is also expected to work and coordinate with the Outpatient Clinical Services Director and other SOSII’s so that, overall, the clinic work flows and patient care are standardized across the organization according to corporate mission and goals.

Pay and Benefits:

Pay: $76,395 - $95,827 per year based on relevant experience, skills, and abilities.

Benefits + Perks:

• Prioritize your work / life balance - No on-call or overnight shifts!
• Shift differentials for any hours worked after 6PM or on the weekends
• Medical, dental and vision benefits
• Available HSA and FSA options
• Mental health and wellness benefits through our Employee Assistance Program (EAP)
• Basic life insurance, and long-term disability coverage
• Robust 401K package:
  Automatic 3% employer contribution on day one + up to 3% employer match
• Accrue up to 17 days of PTO per year for all eligible new employees
• Generous PTO rollover & PTO cash out opportunities
• 9 paid holidays
• Annual, automatic compensation growth path
• Profit sharing
• Continuing education reimbursement by position
• Options for Legal / , and more

Location: This role will supervise both the Olympia and Lakewood locations, traveling to each site on a regular basis. Learn more about these teams here:

Schedule: 1.0 FTE - 40 hours - Monday – Friday

TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values.

We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation.

TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities.

Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement:
Trust our family to care for yours. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story.

Want to learn more about TRA’s commitment to patients, employees and our community? Visit  and explore your future with us today!