Career Pathways Manager - Hybrid

Career Pathways Manager

Who We Are
At the Washington Association for Community Health, we bring community health centers together to collaborate and expand access to high-quality health care statewide. We help community health centers navigate state and federal policy, provide evidence-based health care, and problem solve as a group. Our services include workforce development programs, technical assistance and training, and policy advocacy.

We are committed to building a culturally diverse workplace and strongly encourage women, persons of color, LGBTQ individuals, veterans, persons with disabilities, and persons from other underrepresented groups to apply. The Association is looking for a strong and highly professional individual capable of anticipating issues and addressing opportunities independently and effectively. This team player will hold an utmost standard of compliance and be able to navigate communication styles between executive leaders and public leaders.

The Career Pathways Manager will report to the Director of Career Pathways and has supervisory accountability for the direct training provided by the InReach Career Pathways team. They are responsible for the collaborative development, administration, and quality maintenance of existing apprenticeship/training programs, and any additional healthcare training programs. Much of this position will include activities such as quality assurance, compliance, program evaluation, stakeholder communication, and procedure development.

They will also be supervising a growing team and provide support for several direct reports. Occasional travel is required for the duties of this position.

• Identify and address gaps and/or barriers to program participation, workforce demands, partner feedback, legislation, etc. through sustainable program changes or program policy.
• Conduct regular audits and evaluations of the program to identify areas for improvement and ensure compliance with all relevant laws and guidelines.
• Lead initiatives to continuously improve program processes, services, and outcomes, using feedback from stakeholders and data-driven insights that address and resolve any issues or complaints related to program quality, working closely with staff and stakeholders to implement corrective actions.
• Manage and mentor staff, fostering a culture of trust, growth, and development.
• Contract with and manage external consultants or subcontractors such as course instructors.
• Represent the Association’s suite of registered healthcare apprenticeships as a liaison with state and federal regulatory bodies, ensuring all reporting and compliance requirements are met.
• Track student outcomes and disciplinary procedures, including facilitation of the Apprenticeship Committee.
• Assist leadership in the development of grant work plans, program vision, and organizing and facilitating collaboration among staff.
• Provide data to executive leadership when requested to inform the development of progress reports, grant applications, and/or the Association’s annual report.
• Participate in ongoing educational opportunities, such as technical assistance calls and webinars, and state, regional, and national meetings and conferences as warranted.

• Experience in implementing adult training programs or knowledge of governmental laws, rules, or regulations regarding apprenticeship in Washington.
• Ability to supervise and mentor staff with a wide variety of personalities; regularly practice critical thinking, listening, and giving and receiving feedback.
• Strong interpersonal skills with experience in active listening, conflict resolution, empathy, collaboration, and adaptability.
• Demonstrated experience with multi-stakeholder initiatives convening and supporting collaborative efforts.
• Demonstrated excellence in internal and external customer service.
• Ability to work well in a professional team environment, including respect of differences, enthusiasm for collaboration, communication, and celebration; and appreciation for the critical role everyone plays in project and mission implementation.

• Bachelor’s…