Integration System Administrator

Overview

Integration System Administrator

(IT System Administration-Journey)

WaTech:
Leading the way in technology!

Washington Technology Solutions (WaTech) is at the forefront nationally in integrating innovative technologies that revolutionize how state services are delivered to the people of Washington. WaTech establishes the strategic technological framework for various state domains and programs, overseeing the primary technology services throughout the state.

About the opportunity:
This position is part of the Computing Services Division (CSD), which manages and provides strategic direction and leadership for information technology services to public organizations. This position reports to the Integration Services Manager.

This position serves as the highest-level technical subject matter expert providing system administration and Enterprise Application Integration (EAI) services for mission-critical enterprise integration platforms. In this role you will use their expertise to support the current Microsoft Biz Talk implementation and successor integration technologies in support of the Justice Information Network Data Exchange (JINDEX) application and other statewide integration services. This position is responsible for maintenance and operations of JINDEX to ensure electronic traffic citations and collision tickets are exchanged with eTrip partner agencies (Washington State Patrol, Department of Transportation, Department of Licensing, and Administrative Office of the Courts) and back to the local law enforcement agency that created the ticket.

This role will play a key part in stabilizing and operating legacy integration platforms while contributing to the transition toward modern enterprise integration solutions.

What to expect:

• Identify and research current and future enterprise integration technologies and serve as a subject matter expert for WaTech’s integration platforms, including the Microsoft Biz Talk implementation and successor technologies.
• Ensure operating system and enterprise integration platform patches are applied appropriately in accordance with security and operational standards.
• Lead technical assessments with partner agencies in identifying business requirements, ensure delivered solutions meet performance expectations.
• Develop proposals and work estimates for changes to application functions or processes.
• Respond to Tier 2 and Tier 3 tickets and service requests related to enterprise integrations, messaging failures, partner connectivity, and platform outages.
• Use performance-tuning software, tools, or measuring techniques to monitor and improve the configuration of network, system, or application performance or capacity.
• Develop and maintain purpose-based documentation, ranging from high-level diagrams to detailed system schematics, troubleshooting guides, and installation/configuration documentation.
• Own day-to-day operational health of enterprise integration platforms, including availability, performance, incident response, and coordination with vendors and internal support teams.
• Participate in on-call rotation or provide off-hours support as needed for mission-critical integration services.

Qualifications

• Nine years of hands-on experience in administrating, troubleshooting, analyzing, designing, programming or integrating computer systems or databases in support of a client/server Windows environment. This experience must include:
• Three years of experience working with and managing enterprise integration platforms (e.g., Microsoft Biz Talk or equivalent), including web services (WSDL/SOAP), messaging, and system-to-system integrations.
• One year demonstrated proficiency in automating routine and complex tasks using scripting or programming (ideally Power Shell).
• Formal education in information technology or related field may be substituted for experience on a year-for-year basis for up to six years.
• Demonstrated ability troubleshooting system and network integrations, applications, databases, web servers and other complex systems.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred

• Completed, or is in the process of…