Manager - Business Analysis

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

CVS Health is seeking a Senior Manager - Software Development Engineering within the Aetna Digital team, that will help to lead a team shaping the digital experience for millions of Aetna members. As a Business Analyst, you will act as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems.

This person will also evaluate new applications, identify systems requirements, evaluate new IT developments and evolve business requirements and recommend appropriate systems alternatives and/or enhancements to current systems. Additionally, this Business Analyst will prepare communications and make presentations on system enhancements and/or alternatives.

• Ensures the successful implementation of business analysis solutions, including leading and managing technology projects, and planning, coordinating, and executing the successful implementation of technology solutions
• Assesses the feasibility and potential impact of adopting new business analysis advances and makes recommendations for their implementation
• Assists with evaluating new technologies, tools, and systems that can enhance business processes and operations
• Conducts reviews, tests, and evaluations to ensure that technology solutions meet the defined quality standards
• Directs individuals in the development and implementation of technology strategies and roadmaps aligned with business analysis objectives
• Collaborates with stakeholders and technology teams to foster strong relationships, ensuring that their needs and expectations are effectively addressed
• Liaises with cross-functional teams, under minimal supervision, to gather and document business requirements, translate them into technical specifications, and provide recommendations for technology solutions
• Determines whether vendor deliverables align with business requirements and adhere to quality standards

• 5+ years of professional experience, preferably with work experience within an area that is in or supports Information Technology
• 3+ years of experience leading / managing teams indirectly as a Team / Technical Lead or a role that required Direct Reports with additional preferred experience leading medium to large sized teams across multiple locations
• 2+ years partnering with architecture, product, and program management teams to influence product development assisting or improving products
• Experience with leading teams who follow a Scrum/Agile development methodology

• Experience managing multiple work streams and dependencies
• Be able to identify a vision along with the plans, which need to be implemented to meet the end goal, evaluating situations, decisions, and issues in the short, medium, and long term
• Understand of performance, optimization
• Influence and persuade - able to present sound and well-reasoned arguments to convince others. Adapt to the situation and can draw from a range of strategies to persuade people in a way that results in agreement or behavior change

Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)

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Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose.

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