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IT Support Technical Support HelpDesk/Support IT Consultant

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Job in Olympia, Thurston County, Washington, 98502, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, IT Consultant
Job Description & How to Apply Below
A leading technology firm is seeking a Service Desk Support Analyst to provide first-level technical support for enterprise IT environments. The role involves managing incidents, requests, and changes using ITIL practices. Candidates must have a bachelor's degree in Computer Science or related fields and strong troubleshooting skills in Windows OS and Microsoft 365. This role provides an opportunity to develop analytical and customer service skills in a supportive environment with relocation to Mesa, AZ expected.
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