Family Caregiver Specialist

overview

full details for this position can be found at: https://(Use the "Apply for this Job" box below). Applicants are required to submit the following documents via the lmtaaa employment page:

• cover letter
• three (3) professional references
• resume
• employment application

family caregiver specialist job description

flsa status: overtime eligible/non-exempt

2022 salary range: $51,180 – $68,088 annually

reports to: access services supervisor

supervisory responsibilities: no

the family caregiver specialist maintains a family care giver and mac/tsoa caseload. The position works closely with families and caregivers to determine the need and available resources. Additionally, the position provides education, outreach and training to individuals and the community. The position is supervised by the access services supervisor.

direct services

• provides pertinent information about community resources to family caregivers over the telephone, in person or in-home, as well as in community settings.
• screens to determine unpaid family caregiver need, eligibility, and presumptive eligibility for services, coordinates with home and community services according to the warm handoff protocol (who).
• provides assistance to family caregivers in obtaining appropriate services or benefits, including assistance with forms, advocacy, supportive counseling, service referral and follow up.
• completes evaluation of caregiver using web based proprietary assessment tools which assesses caregiver burden and determine appropriate strategies and services based on caregiver responses.
• through in-home, office or phone consultation and person centered counseling assists family caregivers to develop an appropriate plan to meet their needs.
• manages caseload for both fcsp and mac/tsoa programs.
• staffs cases as needed with supervisor, lmt employees and partner agencies.
• works with other provider agencies to coordinate client services and resolve client problems.

training and education

• delivers training and support activities to caregivers, families and communities through evidenced based curriculums such as powerful tools for caregivers and advance care planning.
• provides basic education to care givers and families, in brain physiology, normal aging processes and dementia.
• becomes proficient in other curriculum and training as needed.

agency core functions

• follows wacs and altsa policies.
• follows agency and program policies and procedures.
• develops, maintains, and communicates knowledge of provider one, barcode, care, tcare, clc getcare, and other electronic case management systems. Reviews reports.
• participates in team meetings and trainings as required or appropriate.

supervision

• this position does not have any supervisory responsibilities.

core competencies & job requirements

• ability to understand written and oral communications and communicate at a level sufficient to perform the essential functions of the position.
• ability to communicate effectively in the english language, both in writing and orally, using proper english sentence construction, punctuation, and grammar.
• ability to pass background checks.
• ability to understand and abide by federal, state, and local rules, regulations and guidelines pertaining to state core, and other commonly used services.
• demonstrated skills in interviewing, objective analysis, problem solving, and documentation of abilities.
• ability to organize and manage own workload in an efficient and effective manner.
• ability to learn and master new job responsibilities including web based care management tools, record keeping and emergent concerns.
• current automobile insurance and a car available for work-related travel.
• ability to work effectively, both independently and as a member of a team; to use sound judgment and tact in dealing with clients and members of the public and in interpreting regulations, policies and procedures.
• successfully pass a background check according to dshs/altsa and agency policies
• provides input regarding system issues, barriers to service and service gaps.
• provides backup to other staff as needed and/or requested.
• participates in the training of other staff as required.
• performs…