Pool Cocktail Server

Job Description

The Pool Cocktail Servers work at our two resort pools, playing a crucial role in creating memorable dining experiences for our guests.

You will be responsible for providing exceptional service, serving drinks and food, and ensuring guest satisfaction.

Responsibilities:

• Guest Service:
  • Greet and welcome guests in a friendly and professional manner.
  • Take accurate food and beverage orders.
  • Serve food and beverages in a timely and efficient manner.
  • Anticipate guest needs and provide proactive service.
  • Address guest concerns and questions promptly and courteously.
• Accurately process payments and handle cash and credit card transactions.
• Follow all cash handling procedures and policies.
• Teamwork:
  • Collaborate with other team members to ensure smooth operations.
  • Assist with side work and other tasks as needed.

Qualifications:

• Previous experience as a bartender or cocktail server preferred.
• Strong knowledge of alcoholic beverages, including spirits, wines, and cocktails.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Attention to detail and organizational skills.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Valid alcohol beverage server certification (if required by local regulations).
• No head/neck/face tattoos or facial piercings

Source:
Northwood Hospitality