Lead Nursing Support Tech

Lead Nursing Support Tech

Med Star Health

Under the direction of a clinical administrator or nurse leader, supports the leadership of and provides guidance to other care associates (i.e. certified nursing assistants and patient care technicians) on one or more units. Possesses and demonstrates appropriate knowledge and technical skills relevant to clinical care provision for the specific patient population and within the role responsibility of a CNA and PCT.

Trains and monitors other CNAs and PCTs for productivity, skills development, safety and quality of work. Functions under the supervision of registered nurses. Functions as a member of the patient-centered care team to provide direct patient care activities for assigned patients and their families/significant others. Assists medical and nursing staff with procedures and/or tests and patients with Activities of Daily Living (ADLs).

Incumbents in this position may perform all or a combination of the duties described depending upon the assigned work area and the specific needs of the patients and the department of nursing.

• Contributes to the achievement of established department goals and objectives and adheres to departmental policies, procedures, quality and safety standards and Med Star's SPIRIT Values. Complies with governmental regulations and accreditation standards.
• Performs the role responsibilities of a certified nursing assistant and patient care technician. Maintains role-related competencies and skills and attends ongoing educational offerings relevant to the role responsibilities. Documents in the patient's electronic health record the completion of care activities and patient observations.
• Acts as a resource to other CNAs and PCTs; huddles with them during the shift. Rounds on assigned units during the shift and communicates observations made regarding associates' performance and patient care needs to the charge nurse, clinical administrator and/or unit-based nurse leader.
• Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication with other departments. Establishes professional and respectful interpersonal relationships.
• Suggests and supports changes within the department. Demonstrates awareness of behaviors conducive to the efficient functioning of the department. Shadows potential newly hired associates as needed. Supports department and facility-based projects and quality or safety initiatives.
• Actively participates in the orientation and precepting of new CNAs and PCTs. Shares feedback regarding orientee performance with supervising nurses and professional development specialists.
• Constructively receives and provides feedback and direction to other Care Associates/Patient Care Technicians on the team. Identifies and communicates learning needs to the unit-based nurse leader and/or clinical administrator. Takes action to improve knowledge, skills and performance. Requests assistance in planning and prioritizing activities as needed. Participates in self-review as requested by unit-based nurse leader.
• Models the ability to communicate clearly and effectively with all members of the health care team and follows chain of command procedure. Models understanding of cultural diversity. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
• Assists patients with activities of daily living (ADLs). Promotes mobility of patients to ensure they are out of bed as directed by the care team. Rounds on all high-risk patients using dashboard to ensure all precautions are met to include but not limited to falls and skin breakdown precautions compliance wound dressings and indwelling urinary catheters and CHG bath completion. Attends/leads post fall huddles.
• In collaboration with healthcare team completes and confirms accuracy of patient's communication board available in patient's room and ensures compliance with standard room readiness (pre and post discharge or transfer) and that…