Leadership - Front of House

Position: Leadership Opportunity - Front of House
$18.00 - $24.00 per hour A Front of House Team Leader consistently demonstrates our core values, embraces Chick-fil-A culture, and delivers genuine hospitality with excellence. FOH Leaders have a passion for people, guest experience, and developing others. This role supports senior leadership by executing daily front-of-house operations, leading shifts, managing cash controls, and coaching team members to deliver exceptional service.

FOH Team Leaders set the tone for hospitality, professionalism, and operational excellence.

Position Type

* Full Time

Our Benefits Include

* A fun, people-focused work environment

* Flexible scheduling (closed Sundays)

* Competitive pay

* Paid training

* Scholarship opportunities

* Intentional leadership development and growth paths

* Health, dental, vision, and life insurance (eligible roles)

* Paid time off

* 401(k) with company match

* Profit sharing

* Employee meal discounts

* Referral program

FOH Team Leader Responsibilities

* Lead front-of-house operations during assigned shifts

* Provide immediate, respectful, and genuine guest service

* Set the tone for hospitality, professionalism, and teamwork

* Train and coach team members on service standards and procedures

* Lead shift execution including breaks, positioning, and deployment

* Open and/or close the restaurant; act as key holder

* Manage cash drawers, deposits, and daily money controls

* Ensure accuracy in orders and point-of-sale execution

* Communicate clearly with Back of House leadership and senior leaders

* Address guest concerns with care and urgency

Qualifications and Requirements

* 18 years or older

* Strong commitment to superior customer service

* Excellent verbal and written communication skills

* Ability to coach and lead team members effectively

* Reliable transportation

* Ability to work in fast-paced environment

* Ability to manage performance and behavior professionally

* Prior leadership or shift-leading experience preferred but not required

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.