Market General Manager

West Quality Food Service, Inc. is a 47‑year‑old company with restaurants in Mississippi, Louisiana, Tennessee, and Alabama. It has a proven track record of success and operates as a premier operator within its brand. We are looking to take this company to the next level of excellence with proactive, self‑motivated, ethical Multi‑Unit Managers who are willing to go the extra mile to ensure that the culture, standards, and performance in their market exceed company expectations.

• Oversee training and development in the market.
• Recruit and hire management, including bench management.
• Manage P&L and asset management, covering Sales, Labor, Food & Beverage, and OMC.
• Build a fun recognition culture that models the corporate mission and culture.
• Inspect restaurants weekly at minimum to ensure compliance with standards.
• Build strong teams in the restaurant and market to deliver the promise to every guest.
• Engage in clear, consistent communication with field leadership and restaurant staff daily.
• Demonstrate the highest level of integrity, respect for individual employees, and appreciation for their efforts and contributions.
• Develop and present personalized recognition to top performers in the market.
• Provide effective training and development, supply meaningful and timely performance feedback.
• Ensure compliance with company policies and procedures (people, safety, assets, cash, etc.).

• 3‑5 years of multi‑unit experience in the QSR field with 5 years of restaurant/retail management.
• Self‑motivated and hungry for success.
• Consistently demonstrated strong leadership skills and performance.
• Understanding of the power of recognition and engagement, able to create a culture of empowerment.
• Hold yourself and your team to the highest standards and maintain policies and procedures.
• Strong written, verbal, and interpersonal communication skills.
• Strong supervisory and organizational skills.
• Ability to interact easily with diverse employees.
• Proficient in PC and Microsoft Office Suite.
• Willing to travel occasionally; relocation is a plus but not mandatory.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

West Quality Food Service, Inc. is an Equal Opportunity Employer.