Embroidery Associate

Barrett Distribution Centers is a leader in providing customized third‑party logistics, omni‑channel distribution, and direct‑to‑consumer fulfillment services for customers in a variety of industries. We are – more than anything else – a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

We’re always on the lookout for smart, hard‑working, and skilled top performers who are interested in joining a fantastic team within a fast‑growing company. If you’re great at what you do, passionate about doing it, and looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

• Health, dental, and vision insurance
• Opportunities for advancement – we love to promote from within!
• Ongoing training and leadership development
• Profit‑sharing program – all employees benefit when the company succeeds!
• Competitive compensation
• Tuition reimbursement
• 401(k) savings plan with company match
• PTO
• A second‑to‑none culture where you’ll be treated like family and allowed to excel

You’ll consistently apply the following core values as you interact with people both inside and outside of our organization:

• Always Better
• Utmost Integrity
• Dedication to the Customer
• I am an Owner
• Open and Honest Communication

You’ll be responsible for knowing and acting in accordance with Barrett’s vision to WOW our customers, partners, and fellow employees with every interaction.

The Embroidery/Customization Associate reports to the Supervisor/Assistant Operations Manager. Responsibilities include setting up embroidery machines, selecting pertinent tools and materials, troubleshooting equipment, and ensuring that all projects are completed to clients’ specifications. This position works Monday through Friday, from 7 am–3:45 pm.

• Customize products using embroidery, monogramming, engraving, laser, pad printing, and related equipment.
• Review work orders to verify garment specifications, design placement, thread colors, and customer requirements.
• Prepare garments by hooping, stabilizing, and aligning materials accurately.
• Select and load appropriate threads, bobbins, backing, and other materials for efficient workflow.
• Input and adjust design files in machine software, ensuring correct size, orientation, and thread sequence.
• Operate single‑head and multi‑head embroidery machines according to company standards.
• Inspect finished items for accuracy, tension quality, stitching consistency, and correct color usage.
• Ensure all designs meet customer specifications and company quality standards.
• Identify and distinguish vendor defects from internal errors and notify supervisors promptly.
• Correct or repair issues such as misalignment, skipped stitches, thread breaks, or incomplete stitching.
• Trim excess threads and backing, and steam or press items to remove hoop marks and monitor machine performance and troubleshoot minor issues to minimize downtime.
• Perform routine cleaning, servicing, and maintenance as required.
• Follow instructional manuals for proper troubleshooting and repair processes.
• Report mechanical problems, inventory shortages, or equipment concerns to supervisors.
• Maintain accurate tracking records for all work orders and completed items.
• Package finished products according to order and shipping requirements.
• Provide suggestions regarding design, thread/fabric selection, and placement when appropriate.
• Assist with inventory inspections and reordering needs.
• Train and support new team members as needed.
• Communicate with internal teams or clients to ensure timely completion and delivery of orders.
• Perform other duties as assigned.

• High School Diploma/GED required
• 1–2 years’ proven experience operating embroidery machines
• Experience as an embroidery machine operator or similar is strongly preferred
• Excellent troubleshooting and analytical skills
• Ability to read, write and communicate in English (Bilingual Spanish/English skills preferred)
• Must be able to interpret documents such as safety rules, operating and maintenance instructions, and procedure…