Office Administrator

• DP World
• Olive Branch, MS

• Full-time
• $21.69 – $26.12 an hour

• Vendor contracts
• Phone communication
• Filing
• Data reporting
• Microsoft Office
• Administrative experience
• High school diploma or GED
• Productivity software
• Escalation handling
• Entry level
• Client interaction via phone calls

How you will contribute

• Answer incoming calls and emails from internal and external customers.
• Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA’s are met or exceeded.
• Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner.
• Liaise on a daily basis with customer contact external and internal.
• Control flow of contract paperwork for new vendors.
• Maintain weekly billing files in conjunction with the finance department.
• Attend customer review meetings, both on and off site.
• Ensure that client complaints are handled in-line with SLA.
• Escalation point of contact with client / vendor / carrier for all customer service related issues.
• Other duties as assigned

Your Key Qualifications

• HS Diploma required, College degree preferred.
• Must be able to follow through on all assignments.
• Meet deadlines consistently.
• Strong office administration skills including complete knowledge of Microsoft Office.
• Professional, accurate & precise, ability to manage multiple tasks.

Job Type: Full-time

Pay: $21.69 – $26.12 per hour

Work Location:

In person