Mental Health Triage Navigator

We have an opportunity for a Mental Health Urgent Triage Navigator to join the organisation on a 12-month fixed term basis. Reporting to the Adults Crisis Services Manager, the Mental Health Urgent Triage Navigator will be responsible for:

• Working with clients who present in crisis, including supporting with de‑escalation of crisis & risk management.
• Working in partnership with other services. Specifically for this role, you will work alongside Pennine Trust, GMMH Trust, GMP and NWAS.
• Navigating clients within their own communities to live well.
• Liaising with Community crisis offers to support clients after they have passed through clinical assessment to access the most appropriate response.

What you will bring to TOG Mind:

To be considered for this role, we are looking for:

• Excellent verbal and written communication.
• Someone who can respond to change and uncertainty positively.
• Strong organisational and planning skills.
• Someone who is solution focused.
• Team working and collaboration with others.
• Good at persuading and advocating.
• Ability to travel across the Greater Manchester footprint. Your base will be in Bolton, but you may be required to travel to our offices in Tameside and Oldham for training or meeting purposes.
• Ability to work flexibly, over a 24/7 service 365 days a year, including bank holidays.

Working Hours:

This is a service that runs 12pm-12am, 365 days a year which includes bank holidays. You will be working either 6‑hour or 12‑hour shifts and must be available to work on weeknights, weekends and bank holidays on a fair rota basis. Your rota will be 4 weeks in advance.

• The average working pattern for a full‑time position is 11.30am—midnight, 3x per week on a rotational basis.

Optional - For an informal discussion about this vacancy please contact Katie Keene, Adults Crisis Services Project Manager, on katiekeene / .

Please refer to the full Job Description and Person Specification for further details – these can be accessed from our website at (Use the "Apply for this Job" box below)./vacancies

• Employer:
  
  Tameside, Oldham, Glossop and Stockport Mind
• Locations:
  Bolton, Oldham, Tameside
• Role Type:
  Fixed term
• Salary:
  There is an unsociable hours premium 12am-6am
• Working Hours:
  
  Full-Time

* To be considered for the role, you must send a CV and cover letter which clearly demonstrates how you meet the essential criteria listed on the Job Description and Person Specification, to applications

Please clearly state on your email the job title and reference number 209.

• Closing Date:
  Monday 16th February 2026 at 12:00pm
• Closing Time: 24.00
• Anticipated Interview Date:
  Thursday, February 26, 2026 - 12:00
• Employee Benefits:
  
  Company sick pay, Company pension, Enhanced maternity leave, Enhanced paternity leave, Bereavement leave
• Working Pattern Details:
  This is a service that runs 12pm-12am, 365 days a year which includes bank holidays. You will be working either 6 hour or 12 hours shifts, and must be available to work on weeknights, weekends and bank holidays on a fair rota basis. Your rota will be 4 weeks in advance.
  The average working pattern for a full time position is 11.30am—midnight, 3x per week on a rotational basis.
• Would You Consider A Job Share For The Role?:
  Yes