Digital Skills Officer - Local Authority

Digital Skills Officer

• Conduct a mapping exercise of courses delivered digitally in Oldham to assess current offerings and gaps.
• Perform research activities to identify digital training needs by collaborating with residents, community & voluntary sectors, housing associations, and Job Centre Plus.
• Develop a digital curriculum that is fit for purpose, which may include contextualised courses such as using the Council MyAccount for managing Council Tax/welfare benefits, digital banking, online shopping, and staying connected with families.
• Coordinate the 'classroom in a box' initiative to deliver courses directly within the community.
• Manage the distribution of dongles to residents based on need and eligibility, ensuring digital access.
• Facilitate meetings, presentations, and information day activities to promote digital inclusion and other Adult Education Budget (AEB) courses.
• Measure and evaluate the quality, performance, and impact of the project by recording appropriate impact data and presenting activity reports to the area steering group.
• Develop strong working relationships with elected members, providing high-level advice and support to contribute to the programme’s performance.

• Proven experience in developing and managing educational or training programs, particularly in a digital context.
• Strong ability to work collaboratively with various stakeholders including residents, community groups, and local government.
• Excellent organisational and project management skills.
• Ability to facilitate and present at meetings and public forums effectively.
• Experience in data collection, analysis, and report writing.
• Knowledge of the local area and community needs is highly advantageous.

• Competitive hourly rate.
• Flexible hybrid working arrangement.
• Opportunity to make a significant impact in the community by enhancing digital literacy and inclusion.
• Support for professional development and growth.

To apply for the Digital Skills Officer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.