ASE Technician - Town, ME
Job in
Old Town, Penobscot County, Maine, 04468, USA
Listing for:
Vipauto
Full Time
position
Listed on 2026-01-25
Job specializations:
-
Automotive
Automotive Technician
Job Description & How to Apply Below
Position: ASE Technician - Old Town, ME
Overview
947 Stillwater Ave, Old Town, ME 04468, USA
Job Description
Posted Tuesday, December 16, 2025 at 5:00 AM
REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly
GENERAL
SUMMARY:
The Flat Rate Technician (Tech) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time.
The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
DUTIES & RESPONSIBILITIES:
Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications. A2 – Automatic Transmission/Transaxle; A3 – Manual Drive Train & Axles; A5 – Brakes; A6 – Electrical/Electronic Systems; A7 – Heating & Air Conditioning; A8 – Engine Performance.Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle and ensures it is visibly displayed with the vehicle while it is being serviced.Ensures an MPI is completed prior to initiating service on every vehicle and actively supports and participates in the 5-for-5 Customer Engagement Process.Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service.Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager, Service Writer, or Tech/Advisor) and returns all unused parts to the Desk Team after completion of service.Returns cores, batteries and used tires to designated security areas for appropriate handling.Maintains a minimum 16-week average productivity based on position.Follows VIP’s quality service policies to ensure work is performed in accordance with VIP quality standards.Completes all required training and certification for the position, including LMS training, safe equipment operation, licensing where required, and ASE certifications as applicable to the position.Train, support and deliver the 5-for-5 process to educate customers about their vehicle’s condition; attend meetings and training sessions as needed.Quality, Safety & Housekeeping Responsibilities: road-tests vehicles as necessary after service; secures and locks customer vehicles; installs seat/steering wheel covers and floor mats; maintains a clean work area; maintains and cleans shop equipment; participates in shop maintenance programs; complies with safety and loss prevention programs.Additional Responsibilities: maintain technical capabilities, review time worked and attendance in DAYFORCE, comply with VIP culture and service standards, participate in team meetings, ensure safe operation of shop equipment, comply with hazardous waste disposal regulations.Facility and Equipment Maintenance: ensure satisfactory maintenance of facility and equipment, keep the service department clean, enter issues into the facility/equipment database.Procedural Compliance: enforce service Code of Ethics and all regulations and procedures for the location.PERFORMANCE MEASUREMENT:
- Maintain minimum 50% Productivity, measured as Billed Hours / Worked Hours
- Minimal come backs, ensuring work is completed properly the first time
STANDARD MANAGEMENT WORK WEEK:
- SCHEDULE: The standard expectation is 5-day work and 40 hours per week.
- ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team
REQUIRED…
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