Customer Service Associate
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Join to apply for the Customer Service Associate role at Wawa, Inc.
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do- Greet and engage with customers to ensure their needs are met both quickly and courteously.
- Prepare food items such as our breakfast items, built-to-order sandwiches, specialty beverages, pizzas, and keep our coffee station clean and organized.
- Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and for age-restricted products.
- Ensure stores are well-stocked and shelves are fresh, full, and inviting.
- Help keep stores clean and safe by following all established policies, procedures, and guidelines.
- Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, trash removal, and related tasks.
- Inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally, including medical/dental/vision and mental health benefits, ESOP, 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and wellness programs.
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask effectively.
- Must be 16+ years old with reliable transportation.
- Enjoys working in a team environment.
The hourly range for this position is $16.00 - $20.00 and is commensurate with position, experience, and location. A $1.50 shift differential applies for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at
Wawa, Inc. is an equal opportunity employer. Wawa recruits, hires, promotes, and evaluates all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.
Discrimination will not be tolerated.
- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industry: Retail
Note:
This description may include references to locations, salary ranges, and other details that help describe the role. It does not imply guaranteed outcomes or offers.
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