Site Support Specialist

Description

Role
:
This position is a combination of Level 1 and Level 2 Helpdesk/Tech Support. Top tickets include password resets, permission changes, printers, network devices, and hardware/software service. The daily workload is approximately 90% ticket resolution and 10% project work. We promote from within and will place the successful candidate on a project for future growth and knowledge within the IT team.

Provide helpdesk and technical support for desktop, hardware, networking, and software issues. Respond to tickets and resolve them in a timely manner while maintaining documentation in Service Now.

• Desktop support
• Support and troubleshooting
• Hardware maintenance
• Customer service
• Technical support
• Active Directory
• Help desk and service desk
• Windows 10
• Office 365
• Service Now

• Must be able to communicate with leadership.
• Demonstrates a good personality and confidence in work.
• Willing to learn and improve throughout the role.
• Participates in training sessions and stays updated on new technologies and procedures.
• Jack of all trades  expected as the role involves onsite support.

Intermediate Level

Contract to Hire position based out of Olathe, KS.

The pay range for this position is $20.00 – $35.00 per hour.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, vacation or sick leave)

This is a fully onsite position in Olathe, KS.

Final date to receive applications:
January 16, 2026.

We’re partners in transformation, helping clients activate ideas and solutions across North America, Europe, and Asia. TEKsystems, an Allegis Group company, is a leading provider of business and technology services with 80,000 employees and over 6,000 clients, including 80% of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.