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Healthcare Call Center Shift Supervisor

Job in Olathe, Johnson County, Kansas, 66051, USA
Listing for: The University of Kansas Health System
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Emergency Crisis Mgmt/ Disaster Relief
  • Management
    Emergency Crisis Mgmt/ Disaster Relief
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A healthcare system in Kansas seeks a Call Center Shift Supervisor. This role includes supervising call center staff, ensuring excellent customer service, and coordinating daily operations in a high-energy environment. Ideal candidates will have supervisory experience, strong customer service skills, and proficiency in managing staff performance and attendance. A high school diploma is required, while an associate degree in a related field is preferred.

The position is full-time with responsibilities including managing call queues and conducting performance meetings.
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