Business Relationship Manager

Description

The Manufacturing-focused BT Business Partner will serve as a liaison between manufacturing operations and the Business Technology (BT) team. One role will support Kansas operations, and the other will support the division in Appleton, WI. These roles require strong functional knowledge of manufacturing systems (ERP, MES, QMS, PLM) and the ability to engage with director and manager-level stakeholders to identify needs, gather requirements, and guide technology adoption.

This role involves collaborating with key business stakeholders to understand their goals and needs, defining project scope, creating roadmaps, and identifying requirements. You will work closely with business analysts from both manufacturing and IT, ensure requirements are captured accurately, and manage projects through to successful completion. Candidates must be comfortable working in a fast-paced, ambiguous environment with minimal direction. They will help drive new system implementations, process improvements, and technology enablement across manufacturing and supply chain functions.

• Builds a trusted relationship with multiple groups and levels throughout the company.
• Facilitates and leads sessions to understand, simplify, improve and automate business processes.
• Communicates, understands and anticipates business area needs and opportunities.
• Facilitates input from business and technology perspectives to jointly create recommendations in support of the business tactics, initiatives and strategies.
• Conducts data gathering and analysis to understand requirements.
• Coordinates or leads the Project Portfolio management process to ensure resources are allocated appropriately and projects are completed timely.

• Provides advisory role on escalated issues, priority of initiatives and projects.
• Represents business unit needs and priorities as well as departmental priorities, services, processes, procedures and roles.
• Facilitates company cross‑functional discussion to identify common needs and utilization of common solutions.
• Represents business technology department process, roles, procedures to business groups.

• Leads the analysis and feasibility of improvement opportunities.
• Develops and facilitates the definition of project approach, scope, plan, technology, risks, cost vs. benefits, and resources.
• Transitions plans through project charters to a project team, follow through on monitoring and advising with project sponsor and project manager and other stakeholders.
• Understands department services offering and priorities.
• Assists in the business process redesign and documentation for new technology.
• Investigates, resolves and escalates business problems related to technology utilization.

• Generates communication, process and educational plans.
• Coaches and transfers subject matter knowledge to business and technology staff.
• Manages stakeholder expectations and satisfaction with projects and services.
• Supports reporting and recap of services and projects on regular basis.
• Performs other related duties as required and assigned.

Business analysis, plm, erp, qms, manufacturing execution system mes, Requirement gathering, Business requirements, Business process, Requirements gathering, Project management, communication and people skills, process mapping, stakeholder management, ppm, program management, continuous improvement, rfp, product based business models, manufacturing operations.

• Experience with RFPs, MSAs, and new software evaluation.
• Familiarity with transportation management systems and dock appointment tools.
• Exposure to product-based business models and manufacturing operations.

• Education:
  
  Bachelor's Degree (or higher) or equivalent experience and training.
• Experience:
  
  A minimum of 5 years of experience in IT, business analysis, functional (e.g., Supply Chain, Sales, Marketing, Manufacturing, etc.) and/or project management with medium‑size projects in dynamic organizations.
• Travel: 15%
• Work Schedule:
  
  Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday–Friday. However,…