Department Administration Manager

Department Administration Manager

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation for over 95 years! We have 50+ U.S. offices in 24 states with 2024 company‑wide sales over $1 billion. The position is located in Olathe, KS.

Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial; they are always and forever. Our core values are R.I.S.E. – Respect, Integrity, Service, and Excellence.

• Provide leadership to include performance quality monitoring, process improvement, and employee development.
• Responsible for daily activities within the department’s realm of responsibilities – billing, sales, order entries and more.
• Conduct employee performance reviews, document performance issues, and provide necessary counseling with targeted improvement action plans.
• Work with other managers in scheduling staff to cover business needs on all shifts.
• Discuss and establish work plan outlines with staff; assign duties, responsibilities, and scope of authority.
• Provide technical advice/troubleshooting assistance when needed.
• Foster a cooperative working climate conducive to maximizing employee morale and productivity, while delivering quality customer service.
• Provide coaching, call support, and balanced feedback to associates in a timely manner.
• Other responsibilities as assigned.

• Bachelor’s degree preferred and a minimum of two (2) years of related experience/training required. Equivalent combination of education and experience considered.
• Proficiency in MS Office Suites.
• Excellent time‑management skills, ability to multi‑task, and prioritize work – a sense of urgency is a must.
• Represent the company in a professional manner with strong customer service and verbal communication skills.

• Medical, dental, and vision options available on the first day of the month following your start date.
• Paid time off: 13 days accrued annually during your first year; 16 days accrued during your second year.
• Paid holidays:
  New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
• Floating holidays:
  Up to 2 floating holidays per year.
• Competitive compensation, including annual performance evaluations.
• 401(k) retirement plan with employer match.
• Company‑paid life insurance, short‑term and long‑term disability.
• And more!

Successful completion of references, employment verifications, background check, and drug screen is required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities