Billing Analyst

General Responsibilities:

Responsible for overseeing the accuracy and timely completion of invoicing activities for complex, large revenue, national or highly visible projects or clients for an engineering consulting firm. Proficient in Accounting concepts, practices, systems, and procedures related to invoicing and revenue recognition. Partners with IT and other Accounting & Finance departments on invoicing activities and systems.

• Responsible for ensuring the accuracy, timeliness, and completeness of invoicing activities for complex, high‑revenue, national, or otherwise high‑visibility projects and clients. This role requires strong knowledge of accounting principles, invoicing systems, and revenue recognition practices. The Billing Analyst also provides operational support, contributes to process improvement, and serves as a resource and informal leader within the billing function.
• Oversee the accuracy and timely completion of invoicing activities for complex, large revenue, national or highly visible projects or clients. Proficient in Accounting concepts, practices, systems, and procedures related to invoicing and revenue recognition.
• Support other Corporate departmental employees or Operations billing coordinators with escalated invoicing and reporting activities. May directly supervise other billing staff.
• Coordinate the workload of the group and assign billing staff special projects, as needed. Proactively and effectively prioritize workload and complete or delegate tasks to best meet appropriate deadlines.
• Read and understand project contracts as they are related to billing and revenue recognition. Effectively communicate how contractual language impacts project financials.
• Work with Project Management and other Corporate departmental employees to ensure that acceptable evidence of arrangement documentation exists for revenue recognition.
• Responsible for the centralization of National Account billing. Communicate the billing services offered to National Account Managers and partners with them to set‑up national clients on a billing schedule.
• Resolve questions from operations and other departments regarding invoicing status and follow up. Respond to client invoice inquiries and lead collaborative sessions to resolve issues.
• Carry out all functions necessary to bring about the prompt resolution of a billing and/or accounts receivable discrepancy.
• Performs comprehensive quality assurance audits and quality control on invoicing and collections activities for assigned clients or projects.
• Provide excellent client service by maintaining a positive and professional attitude as well as positive and cooperative relationship with peers, billing staff, and managers, as well as when interacting by phone, email, chats, or in person with internal and external clients.
• Perform data analysis as needed/requested by other teams.
• Verify project data such as estimated and actual fees, ensuring that changes are reflected accurately and supported by signed contracts and change orders.
• Ensure all projects are fully and accurately set up in the project accounting system with required documentation.
• Participate in billing application testing as appropriate.
• Positive Leader, who is a team player that takes initiative to provide solutions.
• Assist with creating and maintaining training materials; provide training for staff as assigned.
• Actively participate in Operations Accounting initiatives, ERP system improvements and ad hoc projects as assigned by accounting and finance leadership.
• Responsible for special projects as directed by Billing Supervisor or Manager of Billing and Operations Support.
• Follow safety rules, guidelines, and standards for all projects. Participate in pre‑task planning. Report any safety issues or concerns to management.
• Maintain quality standards on all projects.
• Perform other duties as assigned.

• Bachelor’s degree in Accounting or related field and a minimum of 5 years’ experience within the field. Or in lieu of a degree, a minimum of 9 years of related experience.
• Demonstrates competence in the areas of critical thinking, interpersonal relationships, and…