Director of Communications​/Exec Assistant

Director of Communications/Exec Assistant

Under the supervision of the CEO, oversees the cooperative’s marketing and communications activities which secure strong member and community relations, while increasing public understanding and support for the cooperative. This includes The Cooperator Newsletter, coordinating activities of the Kay Electric Charitable Foundation K-UP, Youth Tour and Energy Camp programs, the Cooperative’s District and Annual Meetings, and directing the Cooperative’s external advertising campaigns.

Serves as the Cooperative’s media point of contact. Provides direct administrative support to the CEO and Board.

Qualifications

Associates Degree in communications, marketing, mass communications or similar discipline is desired and/or a minimum of four years‑experience in a progressively responsible communications or marketing position is desired, preferably with a consumer-owned or publicly held utility system. A minimum of three years‑experience in maintaining effective relationships, both within and outside the organization, is desired. Must be able to write legibly, read and comprehend material.

Must be personable and customer oriented.

• Must be able to complete all assignments with attention to detail and accuracy.
• Must be able to work calmly and effectively under pressure.
• Must maintain confidentiality with sensitive information.
• Must have a thorough working knowledge of desktop publishing, media communications techniques, public speaking, and marketing.
• Must interact well with internal/external customers, handling inquiries and correspondence.
• Conveys professional interaction at all times, thereby maintaining positive relations.
• Displays and encourages team effort for maximum efficiency and productivity.
• Must be able to operate standard company technology/equipment, including a working knowledge of Microsoft programs and other software applications pertinent to the Cooperative’s system (Windows operating system and Microsoft Office at a minimum).
• Must be able to operate communications platforms for Website, Facebook, Constant Contact, and Call Fire Phone/Text messaging.
• Must be able to attend periodic seminars, training programs, conferences, civic and professional events, along with various evening meetings.

• Coordinates membership meetings to maintain effective contact with the membership.
• Interprets data gathered through appropriate member surveys to facilitate member services.
• Develops and supervises member communication and information programs including the monthly member magazine/newsletter and other special‑audience publications so that consumers are aware of programs and services which may be of benefit to them.
• Coordinates and general oversight of outside communications vendors, to include print, design, newspapers, radio, etc. Responsible for maintaining Coop social media, including website.
• Coordinates and provides general oversight of outside communications vendors, to include print, design, newspapers, radio, etc. Also responsible for the office cleaning contractor and staff.
• Assists with the development of marketing activity communications to promote the continued and increased sale of electricity, use of special rates, rebates, and other customer services.
• Plans and conducts information and communication training programs for Cooperative employees to assist in keeping employees informed and current regarding the services provided to the public and to assist them in providing this information to the consumers.
• Organizes Board meetings, special meetings and strategic planning sessions including travel arrangements (when required) and meeting registration for board of directors.
• Maintains Kay room calendar, communicating with those requesting use of the facility. Ensure outside groups properly setup and cleanup.
• Develops and places effective newspaper advertising materials and radio spots to promote marketing programs and other Cooperative events within Kay Electric territory.
• Plans, organizes and carries out annual luncheons for large power loads and special events.
• Plans and carry out the District Meetings, Minuteman…