ServiceNow TNI Architect

Job Title:

Service Now TNI Architect

Our client, a leading organization in the technology and data management sector, is seeking a Service Now TNI Architect to join their team. As a Service Now TNI Architect, you will be part of the Digital Transformation Department supporting Data Center Operations. The ideal candidate will demonstrate strong problem‑solving skills, adaptability, and a collaborative mindset, which will align successfully in the organization.

Remote

$110 - $120/hr on w2

• Design and implement a comprehensive TNI Data Model aligned with CSDM standards to effectively manage data center hierarchies from sites to rack units.
• Configure Integration Hub ETL and Service Graph Connectors to ensure accurate synchronization of data from DCIM tools into the CMDB, maintaining data integrity.
• Drive Hardware Asset Management (HAM) workflows to oversee the entire lifecycle of servers and networking equipment, ensuring precise normalization and reconciliation.
• Build and maintain an intuitive Service Catalog for data center requests, integrating seamlessly with ITSM processes such as Incident, Problem, and Change Management for impact analysis.
• Lead the digital transformation initiatives by leveraging Service Now capabilities to optimize data center operations and infrastructure management.

• Extensive experience in an Architect Level role, specifically with Service Now platform development and implementation.
• 15+ years of experience in Service Now development, with expertise in TNI, CMDB, HAM, and ITSM modules.
• Strong proficiency in ITSM modules and advanced Service Catalog development, including Catalog Items, Producer, and Flow Designer.
• Proven track record in Data Center Inventory Management and modeling infrastructure relationships.
• Service Now Certifications such as CSA, CAD, or CIS-TNI/ITSM are required.

• Opportunity to lead innovative digital transformation projects in a dynamic environment.
• Work remotely with flexible scheduling options.
• Collaborate with a diverse and talented team committed to excellence.
• Enhance your professional skills through challenging and impactful work.
• Be part of a forward‑thinking organization that values innovation and continuous improvement.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!