Application Administrator

Application Administrator I

Job Posting Title

Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Supervisory Organization 340 Enterprise Systems Services

Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time Full time

Job Type Regular

Compensation The annual salary for this position is up to $63,000.00, based on education and experience

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and vendors.
• Longevity Bonus for years of service.

Location
:
Central Office – 123 Robert S Kerr OKC, OK

Salary
: up to $63,000.00, based on education and experience

Full Time / Part Time
:
Full-time

Work Schedule
:
Monday to Friday

Primary Hours
: 8:00 am to 5:00 pm

Position Description
:
The Application Administrator is responsible for ensuring an outstanding service is delivered to internal and external customers. They will be responsible for configuring, administrating, and supporting OSDH applications managed by Enterprise System Services. This position will maintain an accurate inventory of licenses for software applications used by OSDH employees. Working collaboratively across internal program areas and stakeholders, this position will develop and document business processes and system requirements.

This position will communicate application updates and develop training for employees. This position will advise the leadership team of current costs and renewal options for software applications.

• Overall daily administration and support of OSDH applications maintained by Enterprise System Services. Including troubleshooting system issues, participating in system upgrades, documenting processes, and providing technical support for users.
• Collaboration with internal departments to plan and analyze business system requirements, system changes or enhancements. Define business processes as they relate to system enhancements and recommend solutions.
• Develop and deliver initial and ongoing end-user training in relation to new functionality, configuration or system-related processes. Maintain a repository for the training materials.
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Track and resolve business and technical software issues in a timely manner. Communicate and resolve reported problems related to OSDH applications managed by Enterprise System Services.
• Maintain and enhance operating systems and application software knowledge. Attending training and seminars and interfacing with senior-level experts as needed.
• Make suggestions to improve efficiency and effectiveness of procedures, processes and tools where appropriate.
• Maintain inventory of software application licenses used by OSDH employees.
• Use vendor websites to understand application changes and updates and how they impact the OSDH.
• Create and keep current the cost of each application managed by Enterprise System Services.
• Maintain renewal information and communicate with program areas and IT Contract Monitor to renew software licenses as needed.
• Being present in the office is an essential function of this job.
• Other duties as assigned.

• Demonstrates knowledge of and supports…