Revenue Cycle Manager​/Business Office Manager

We are currently looking for a full-time Revenue Cycle Manager/Business Office Manager. The Revenue Cycle Manager is responsible for day-to-day operations of the revenue cycle department including coding and revenue recognition, insurance verification, cash applications, customer service and insurance follow up.

• Monitors accounts receivable activities and initiates appropriate actions as needed.
• Analyzes month end reports to identify opportunities for process improvements with respect to claims denials and outstanding A/R.
• Identifies and implements processes to achieve key revenue cycle metrics including but not limited to Unbilled A/R, Denials as a Percent of Charges, Charge Lag, Cash Collections, Aging over 90 days, and Days in A/R.
• Oversees the hiring, training, and supervision of department staff. Ensures that department policies are fairly administered by overseeing corrective action process and completing performance reviews.
• Consistently reviews billing work queues on a regular basis to ensure that workloads are evenly distributed and that department goals are being met.
• Oversees and analyzes self-pay account balances, financial assistance policy, and bad debt collection of accounts. Reviews financial hardship applications for approval in accordance with financial assistance policy.

• Minimum 5 years in a leadership role within a healthcare revenue cycle department.
• Previous supervisory experience with strong leadership skills and an ability to motivate others with a positive attitude.
• Experience working in Excel (advanced formulas, pivot table), Word and Outlook, and Epic.
• High school diploma or GED required. BA/BS in Business Administration, Account, Finance or equivalent is preferred.
• Exceptional communication and presentation skills.
• Excellent critical thinking and analytical skills.
• Well organized and demonstrated ability to meet deadlines.
• Strong knowledge of Medicare, Medicaid and Commercial payer guidelines.
• Comprehensive knowledge of HIPAA Rules and Regulations.