Telecom Client Technician

Overview

Via Path is looking for a Telecommunication Technician 3 (Site Admin Technician
3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair haoarthes preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.

This position will be based at the client site in Watonga, OK.

• Serve as a positive Ambassador representative for Via Path when meeting with customers and clients – clearly demonstrating “Service Excellence”
• Responsible for overall service of Via Path products at assigned customer sites and willing to assist the customer at all times
• Prioritizing and planning of assigned service calls
• Communicating updates associated with assigned service calls
• Escalating problems when]; >**(Truncated to maintain response length)**