Truck Service Technician - HOLT Truck Centers

Job Summary

Job Summary: Diagnoses, repairs, reconditions, and adjusts key systems and components of trucks and related equipment.

Entry-level position – Generally has one year of experience and/or demonstrated job relevant knowledge/skills. Relies on instructions and pre-established guidelines to perform the functions of the job; works under immediate supervision.

The incumbent in this position is expected to model the following practices on a daily basis:

• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoots and diagnoses basic engine malfunctions and failures with supervision
• Performs basic engine and related equipment repairs on trucks and trailers with supervision
• Provides quality control/assurance inspections of completed tasks to include road testing
• Uses computers and related software to assist in diagnosing and reprograming engines
• Completes documentation for service reports, timecards, parts requisition and returns
• Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Works overtime as required by workload and customers' needs
• Projects professionalism with both internal and external customers, including personal appearance
• Completes all assigned Technician Training Path courses and safety training
• Consistently maintains an average rework of less than 2%
• Ensures a positive average variance consistently
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned

• Ability to meet all requirements as outlined in Leveling Description Guide to include;
  Basic Requirements, Cab Body Repairs, Brakes, Preventative Maintenance, Axles, Steering and Frame and Suspension
• Demonstrates the ability to improve time in the disassembly, inspection, determining parts required and reassembly of repairs
• General knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
• Ability to meet all requirements as outlines in Leveling Description Guide to include;
  Basic, Electrical System, Engine Systems, AC/Heat System, Fuel System, Compressed Air Systems, Cooling System and Rear Differential
• Operation and control skills of vehicle fleet
• Problem-solving and troubleshooting skills
• Verbal communication skills
• Exceptional skills in customer service;
  Excellent time management and organizational skills
• Ability to follow logical troubleshooting procedures
• Ability to work independently and as part of a team
• Ability to operate a conventional forklift
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
• Ability to operate a vehicle fleet on public roads
• Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn)

• High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required
• Up to one year of experience preferred
• ASE – Medium/Heavy Truck Certification one or more…