Repair and Tool Technician

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment, and handheld electrical devices. They make equipment recommendations and ensure units are maintained. Technicians work both in stores with Tool Rental Centers and in repair centers. In a store, technicians provide service to store customers in Tool Rental by writing customer contracts and invoices for equipment rental and repairs, checking that tools operate properly, and demonstrating their use as needed.

They support customer repair needs and handle day to day operation and maintenance of tool rental equipment. In non-store locations, technicians repair units, test for quality, clean them, and return them to the originating store. Technicians must have a thorough knowledge of all tools and effectively manage tool inventory by maintaining and repairing tools as necessary.