Business Solutions Specialist, Senior Living​/Acute Care

Overview

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People! Our Foundation:
The US Foods Way. US Foods® is a Fortune 150 supplier of food and kitchen equipment, partnering with restaurants and food service operators to help their businesses succeed. The foundation that allows us to deliver on our strategy is the strength and ability of our employees to work in The US Foods Way. At over 70 locations nationwide and 28,000 employees strong, we believe in teaming up and are committed to excellence as we deliver on our promise to help customers make it.

The Business Solution Specialist supports increased sales/case penetration and improved profitability in key integrated delivery network (IDN) and healthcare accounts, develops new customer relationships, drives new sales growth, and responds to local/national requests for business/menu solutions. Through introduction and implementation of US Foods programs and future solutions-based services, this role strengthens US Foods relationships with customers at the local level, supports the Senior Business Solutions Specialist activities at the IDN and GPO levels, and focuses on improving efficiency and effectiveness with cost reduction methodologies and revenue enhancement strategies.

The Business Solution Specialist is Remote Region Based and travels to multiple sites as needed; must live within the assigned Region in Texas, Oklahoma, Missouri, Kansas or New Mexico.

• Support US Foods goals to achieve new sales growth, penetrate existing business, and strengthen and protect customer relationships. Develop operating business plans, report monthly, and analyze sales for continued growth of targeted accounts.
• Build or deepen customer relationships at the food service director and C-suite levels.
• Utilize a consulting approach in contract maximization, financial performance, and operational challenges.
• Assist with customer business reviews and protect relationships with accounts considered to be at risk.
• Achieve customer savings and customer engagement goals.
• Support local distribution centers in developing and executing business/menu solutions sales strategies for targeted customers.
• Assist distribution centers personnel in achieving yearly sales and EBITDA goals for targeted accounts, targeted sales growth by distribution center, and new business opportunities.
• Implement and develop strategies utilizing Business/Menu Solutions tools to grow US Foods sales and maximize customer savings.
• Document appropriately all engagements.
• Collaborate with Senior Specialists to coordinate local and regional IDN Supply Chain Management projects, including management of key healthcare executive relationships and facility-level financial analysis of the food and nutrition department.
• Develop and coordinate ongoing communications with US Foods’ GPO customers and all external customers. Participate in implementation in key GPO regional and national meetings as needed. Strong written, verbal, and electronic communications are essential with all parties.
• Assist in the creation and development of future solutions-based services and programs to sustain industry leadership in cost containment, emerging healthcare trends, and revenue enhancement.
• Provide training to field sales organization as appropriate and lead customer presentations using educational decks.
• Develop annual sales plans for defined targeted accounts in collaboration with the National Field Manager and Sr. Business Solutions Specialist.
• Responsible for targeted sales plans of $30M–$50M. Support sales plans for the IDN and Distribution centers healthcare business in excess of $100M.

Education/Training
High school diploma required;
Bachelor's degree preferred

• A minimum of five years’ work experience in the food service healthcare industry required.
• Contract management, multi-unit-facility and sales experience preferred.

Knowledge/Skills/Abilities
Proficient in financial analysis; strategic thinking and action planning; analytical and critical thinking; strong interpersonal, organizational, facilitation, and communication skills;…