Account Representative - PNP

Overview

Join to apply for the Account Representative - PNP role at Crawford Electric Supply
.

Location:

Oklahoma City, OK

Job type:
Full time

What you’ll do and what you bring are described below.

• Work collaboratively with PNP Program Leadership to identify, qualify, and grow small to medium accounts
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Seize opportunities to upsell products and services when they arise
• Build sustainable relationships and engage customers by responding to their needs, offering solutions, and introducing them to internal resources that will contribute to their success
• Keep records of all conversations via CRM database in a comprehensible way
• Frequently attend educational seminars/training to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Understand marketing campaigns and communicate those to customers
• Setup and maintain SPAs
• Promote and setup Customer Digital Platforms
• Utilize CRM as the customer management tool

• 3+ years of sales or previous experience in an outbound sales call role
• Basic navigation of Eclipse, SSM and Microsoft Office
• Knowledge of electrical products and electrical distribution
• Strong phone and verbal communication skills along with active listening
• Ability to use CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Able to work in a team environment

• Healthcare plans
• Dental & vision
• Paid time off (no waiting period to utilize)
• Volunteer time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

Equal Employment Opportunity Statement:
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to full inclusion and provide reasonable accommodations as required to participate in the application or interview process. For accommodation requests, contact

Pay Transparency and other EEO information:
Sonepar follows applicable laws regarding pay transparency and nondiscrimination. For more details, refer to the employer's official notices.