Sales Representative

Location:

5101

E. Independence Blvd, Charlotte, North Carolina 28212

Summary
Sales new or used vehicles at a profit to the dealership while ensuring customer satisfaction.

• Meets dealership sales goals.
• Greets customers and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
• Suggests optional equipment for customers to purchase.
• Computes and quotes sales price, including tax, trade‑in allowance, and discount.
• Completes paperwork accompanying vehicle sales, including preparing sales slip or sales contract.
• Arranges for delivery and registration of vehicle.
• Researches availability of models and optional equipment.
• Engages in business development.
• Addresses customer concerns.
• Maintains CSI at or above company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows safeguards rules and regulations.
• Demonstrates the company’s core values.
• Complies with company policies and procedures.
• Observes all federal, state, local and company safety rules and regulations in the performance of duties.
• Other duties as assigned.

• GED or higher education (High School Diploma, Associate Degree, Bachelor, Master, Doctorate).
• Prior sales and/or customer service experience desired.
• Valid Driver’s License;
  Automobile Salesperson License preferred.
• Intermediate knowledge of Microsoft Office and web applications for customer management.
• Strong communication skills: ability to understand and follow instructions and communicate effectively with customers and company personnel.
• Regular attendance required; scheduled shifts may include evening hours, weekends, and holidays.
• Physical demands: stand, walk, sit regularly; frequent movement around the company facilities and outdoor car lot.
• Math ability: add, subtract, multiply and divide.
• Reasoning ability: apply common sense understanding to carry out instructions.

• Servant Leadership.
• Teamwork through trust & respect.
• Integrity.
• Commitment to customer enthusiasm.
• Passion for winning.
• Accountability at all levels.
• Commitment to continuous improvement.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit EEOC.