Consumer Lending Sales Specialist
Listed on 2026-01-24
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Sales
Customer Success Mgr./ CSM
Consumer Lending Sales Specialist – Full Time
Purpose Financial
Location: 232 S. Air Depot Blvd. Ste. A, Midwest City, Oklahoma, United States – 73110
The Consumer Lending Sales Specialist (CLSS) is a performance‑based, hands‑on role focused on delivering exceptional customer service while achieving individual and branch sales goals. The position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. The CLSS actively contributes to branch success by meeting performance metrics defined by management and participating in marketing and collection efforts.
All responsibilities must be executed in full compliance with federal and state regulations while adhering to established company policies, procedures, and practices.
- Competitive wages
- Health/Life benefits
- Health Savings Account plus Employer Seed
- 401(k) savings plan with company match
- Paid parental leave
- Company paid holidays
- Paid time off including volunteer time
- Tuition reimbursement
- Business casual environment
- Rewards & recognition program
- Employee assistance program
- Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks
- Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques
- Deliver exceptional customer experience while managing a growing consumer loan portfolio
- Present tailored financial solutions aligned with customer goals and needs
- Build and maintain strong customer relationships throughout the loan lifecycle
- Educate customers on loan terms, conditions, and product features
- Execute and track community marketing initiatives to generate growth
- Demonstrate company core values and purpose while building trust with customers and staff
- Support branch financial objectives and performance metrics
- Maintain strict adherence to company policies, state and federal regulations
- Ensure accurate cash controls and security procedures
- Maintain precise customer documentation and transaction records
- Conduct and document collection activities
- Follow Loss Prevention (LP) standards
- Foster a positive team environment while supporting colleagues to enhance customer experience
- Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork
- Education required: High school diploma or equivalent (some college preferred)
- Experience required: Sales and/or customer service experience; one year of experience in sales, retail, banking, or collections preferred
- Knowledge required: Strong math skills, professional verbal communication, ability to read/write evaluate complex information, work independently, professional social skills, negotiate payment terms, ensure compliance with policies and laws, use of computer programs required to process customer transactions, develop and maintain business relationships
- Physical requirements: Standing long periods, walking, bending, squatting, kneeling, reaching; frequent lifting up to 20 lbs; driving and access to reliable transportation during workday; ability to travel within division; use of office equipment including computers
- Must have a valid driver’s license and access to insured, reliable transportation; able to travel within division for marketing, staffing, special events, and banking responsibilities.
- The Company offers employees the option of wearing business professional attire (polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes).
- Must be 18 (except in AL where 19), eligible to work in the USA, and able to successfully complete all post‑offer screens, including a criminal background check and Motor Vehicle Report (MVR).
- Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs.
- Overtime may be required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition : 45874
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