HM Sales Advisor Quail springs Mall

Overview

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities.

• Provide excellent customer service: welcoming & guiding customers through the store and the omni experience where available, supporting them with direct customer service
• Engage with customers to provide excellent service
• Guide customers through fashion trends, stories & products in all areas of the store
• Promote and sell products to customers
• Actively promote the Customer Loyalty App (Hello Member) and in-store sustainability initiatives
• Represent the H&M brand positively during all customer interactions
• Support with commercial or operational actions to reach sales targets with store management

General Information

Who You Are

• As a Sales Advisor, you'll be passionate about fashion and everything we create in-store
• Motivated by giving customers a great experience
• Communicative, creative and curious, motivated, flexible, decisive, and action-oriented
• Enjoy working in a collaborative and dynamic environment
• Have sales experience in a dynamic and collaborative environment relevant to the role
• Experience working with customer service in fashion, retail or other service-related industries

• We value diverse backgrounds and are inclusive in recruitment
• We are a values-driven organization guided by our values
• Access to Colleague Resource Groups for community and networking opportunities
• Inclusive environment where you can be yourself at work
• Access to a large global talent community for career growth
• Comprehensive benefits including health insurance, wellness and family support programs, retirement plan, paid leave, and paid time off
• Employee discount at H&M, Other Stories, and COS

Job Status:
Hourly, Non-Exempt

EEOC Code: SLS

Compensation:
Sales Associates Pay Rate $13.50 per hour

* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.

H&M may adjust compensation ranges and benefits; details may vary by location and employment type.

Inclusion & Diversity: H&M is committed to inclusive and equitable workplaces. Recruitment strives to be fair and we ask applicants not to attach a cover letter in their application as part of the process.

Company

Description:

H&M is a fashion brand offering latest styles and inspiration with a focus on fashion, quality and sustainability. Learn more about H&M.