Part-Time Sales Teammate

Overview

Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sales Generation and Guest Service:
  Greet Guests with a friendly, engaging attitude; provide legendary service to each Guest; answer questions regarding the store and its merchandise; recommend, select, and help locate merchandise based on Guest needs and desires; anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product knowledge and sales education, sharing knowledge with Team; maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain personal sales and look for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG).
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
• Provide legendary service throughout the store in these areas:
  Front 5, sales floor, fitting rooms, and the register area.
• Assist Guests with trying on or fitting merchandise; check out and bag purchases; prepare merchandise for alterations.
• Be knowledgeable of all exchange and return procedures and turn them into a showmanship opportunity.
• Complete and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
• Meet or exceed performance standards in Buckle business builders and guest loyalty programs, including fit appointments, Buckle credit card and guest connect.
• Place Special Orders or contact other stores to locate desired merchandise; maintain and build good Guest relationships to develop a client-based business.
• Develop and maintain knowledge of Buckle’s customer service expectations to meet Guest needs.
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.

• Recognize recruiting opportunities using Jobs & Careers cards, email referrals and Teammate Recommend; create relationships through Guest Loyalty and Guest Preferred.
• Maintain a professional and respectful attitude to create a positive floor culture.

• Present merchandise to maximize sales and achieve optimum merchandise turn; stay current on product range.
• Work with teammates and Guests to identify product improvements and new product ideas; ensure sales floor is consistently sized and new freight is displayed.

• Work a flexible schedule, including mornings, evenings, weekends, and holiday periods based on store needs.
• Open/close cash registers, balance cash drawers, and handle payments; monitor security risks and follow Loss Prevention guidelines.
• Maintain knowledge of Point of Sale (POS) procedures and policy adherence for payments, exchanges and Loss Prevention practices.
• Perform merchandising tasks such as handling freight, re-merchandising, displays, price markdowns, and transfers; keep the store clean, organized and shoppable.
• Provide feedback to Store Manager and Leadership Team on merchandise handling concerns; communicate policy violations or guest concerns to management in a timely, confidential manner.
• Understand and apply Buckle’s Code of Ethics and all company policies; fulfill the mission with high customer service and positive teamwork.

This job has no supervisory responsibilities.

• Teammate Discount
• Performance Bonuses
• Empl…