Retail Shortage Control - Part Time

Join to apply for the Retail Shortage Control - Part Time role at Burlington Stores, Inc.

Overview

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. Your role directly impacts the store's security and the overall shopping experience by monitoring entrances, exits, and high-risk areas to mitigate theft and create a safe shopping environment. You will engage with customers and associates in a manner consistent with our core values, providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.

Your discipline, awareness of surroundings, and commitment to maintaining safety and security standards are critical as you monitor the entrance for the entire shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities. Your confidence and positive attitude, along with expertise in store shortage reduction programs, will influence behaviors and help build trust with customers and associates.

You will partner with store and field leadership by identifying and reporting theft incidents and/or suspicious subjects to the Manager on Duty when identified.

• Maintain a professional appearance at all times, wearing designated dress standards, radio and earpiece
• Stand at the front of the store, remaining vigilant and aware of surroundings
• Greet every customer entering or exiting with a warm smile and a loud, friendly greeting, promoting a sense of control and security
• Create a secure environment and reduce opportunities for theft
• Possess knowledge of top shortage areas and support programs aimed at theft reduction
• Effectively communicate information about theft prevention during store rallies, in collaboration with the Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Understand your role in keeping the store and assets safe and secure
• Provide support in training associates on shortage reduction programs and processes
• Model safety as a top priority and address unsafe practices promptly
• Review, analyze, and comprehend business trends related to shrink and security
• Work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making
• Communicate effectively with customers and co-workers

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods and visually monitor the store environment
• Ability to maintain confidentiality
• Ability to review, analyze, and comprehend business trends
• Positive demeanor, strong posture, and energetic greeting
• Ability to work in a fast-paced, high-pressure environment with attention to detail
• Excellent communication with customers and co-workers
• Strong leadership skills that support productive business relationships

• Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required

• Base Pay: $12.00 per hour
• Location:
  
  01170 - Oklahoma City, OK
• Posting Number: P-1
• Address: 821 N. Czech Hall Road, 73099
• Position Type:
  Regular Part-Time
• Career Site Category:
  Store Associate
• Position Category:
  Retail Store
• Part-time associates may be eligible for Burlington's benefits package based on hours worked, including medical coverage and a 401(k) plan; up to 4 hours of paid time off annually after one year of service; up to 8 paid holidays; and paid sick time in accordance with applicable law
• Burlington is an equal opportunity employer committed to workplace diversity

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.