Server, Server​/Wait Staff

Key Responsibilities

• Greet and Welcome Guests:
  Warmly welcome customers upon arrival and ensure they feel valued and comfortable.
• Take Orders:
  Accurately take food and beverage orders, using the ordering system or writing them down, while noting any special requests or dietary restrictions.
• Serve Food and Beverages:
  Deliver food and drinks promptly, ensuring that all items are presented attractively and meet quality standards.
• Monitor Guest
  
  Experience:
  
  Regularly check on guests during their meal to address any needs or concerns, ensuring satisfaction with their orders.
• Handle Payments:
  Process guest payments accurately, including cash and credit transactions, while maintaining confidentiality and security.
• Maintain Cleanliness:
  Keep serving stations and dining areas clean and organized, assisting with light cleaning and food preparation as needed.
• Follow Safety Regulations:
  Adhere to food safety and hygiene standards to ensure a safe dining environment.

• Customer Service
  
  Skills:
  
  Excellent interpersonal and communication skills to interact effectively with guests and team members.
• Attention to Detail:
  Ability to accurately take orders and ensure that all food and beverage items are delivered correctly.
• Multitasking Ability:
  Capable of managing multiple tables and tasks in a fast-paced environment.
• Positive Attitude: A friendly demeanor and a willingness to assist customers to enhance their dining experience.
• Physical Stamina:
  Ability to stand for long periods and lift items weighing up to 25 pounds.

• Work Environment:
  Servers typically work in restaurants, cafes, or bars, and may be required to work flexible hours, including evenings and weekends.
• Experience:
  
  Previous experience in customer service or food service is often preferred but not always required.