Grill

Position Summary

Andretti Grill Support is a part‑time role responsible for anticipating guest needs and exceeding guest service expectations while providing a fun and exciting atmosphere. All positions assist guests in various areas and follow Andretti Indoor Karting & Games high standards of quality guest satisfaction.

• Anticipate and respond to guests in a friendly and positive manner with a sense of urgency.
• Greet guests and take orders within Andretti guidelines, always exceeding guest expectations.
• Prepare standard drinks, and pour wine and beer quickly, accurately, and without waste.
• Deliver food and beverage in a professional manner according to Andretti standards.
• Collect payment for all items purchased and consumed and operate the Point‑of‑Sale system with ease.
• Assist with stocking plates, napkins, silverware, glasses, etc. and perform side work.
• Maintain an organized work area and proactively clean and reset tables.
• Properly dispose of broken glassware.
• Follow proper safety and sanitation guidelines in accordance with local health regulations.
• Sufficiently handle and accurately count money.
• Check identification of any guest consuming alcohol.
• Follow all state and company guidelines regarding beverage service.
• Observe, instruct and monitor guests for safety and guideline adherence.
• Assist with guest recovery and notify manager to ensure positive guest experiences.
• Communicate clearly and professionally while interacting enthusiastically with guests and fellow co‑workers.
• Work as a team player in meeting guests’ needs and actively contribute to the efforts of other departments.
• Attend all required department and company meetings and training sessions.
• Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures.
• Be aware and knowledgeable of facility emergency procedures.
• Perform opening, running, and closing department duties as assigned.
• Follow proper uniform guidelines according to Andretti Indoor Karting & Games.
• Display excellent verbal and nonverbal communication skills.
• Show an eagerness to learn new skills.

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

• Walk or stand for extended periods of time.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs.
• The ability to communicate quickly and accurately.
• The work environment may include bright, dim or flashing lights and loud sounds.
• Requires manual dexterity to use and operate all necessary equipment.
• Be able to understand, follow and maintain safety standards at all times.

Seniority level:
Entry level

Employment type:

Full‑time
Job function:
Other
Industry: Entertainment